Kathy Brown
Chicago,IL
Summary
Nursing Assistant/Medical Assistant offering six years of customer service experience with a strong patient first work ethic. Excited to use gained education and experience to provide a high-level of care and office efficacy to a local medical office. Spirited professional successful in providing quality patient care for assigned patients under direct supervision of licensed nurse. Strong verbal and written documentation abilities. Experienced in managing competing tasks in high-volume healthcare settings.
Overview
5
5
years of professional experience
Work History
Nurse Technician
UIC Hospital
Chicago, IL
05.2023 - Current
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided emotional support to patients and their families.
- Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
- Maintained patient stability by checking vital signs and weight.
- Served as reliable resource for patients, families, and fellow staff members by remaining approachable and knowledgeable about all aspects of nursing care.
- Implemented fall prevention strategies, reducing patient injuries and increasing overall safety within healthcare facility.
- Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
- Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within nursing unit.
- Contributed to prevention of hospital-acquired infections by strictly following hand hygiene guidelines and utilizing appropriate personal protective equipment.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Continuously expanded professional knowledge through participation in continuing education opportunities and staying current on industry best practices.
- Promoted patient education by explaining procedures, and self-care techniques in understandable manner.
- Maintained clean and safe environment for patients, performing regular room cleanings and adhering to infection control protocols.
- Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
- Ensured accurate record-keeping through meticulous documentation of patient information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Nurse Tech/ Medical Assistant
Aayu Clincs
Chicago, IL
05.2022 - 12.2022
- Maintained Inventory, Vaccination and product expiration logs to record updated documentation for tracking purposes
- Organized charts, documents and supplies to maintain team productivity
- Scheduled appointments for patients via phone and in person
- Conducted Insurance verification
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes
- Labeled and completed lab requisitions using ICD and CPT coding
- Maintained medical equipment following procedures and standards
- Documents noted during patient visits
- Followed principles of asepsis and infection control to meet patient safety guidelines
- EMR systems
- Administered rapid tests and PCRs for COVID, strep cultures, and mono testing to help clinical staff asses conditions
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Constantly adapted to implement new patient care
Medical Assistant - Lead MA
Virtual Hearing Solutions Healthcare
Los Angeles/San Diego, CA
10.2020 - 05.2022
- Examine patients with ear, hearing or balance
- Assess exam results
- Fit and dispense hearing aids
- Provide counseling for patients' and close family members on how to best listen and communicate using methods such as lip reading or technology 2
- Evaluate and follow up on patients' condition and record any developments
- Educate patients on ways to prevent hearing loss
- Research causes and potential treatments for hearing and balance disorders
- Administered Rapid Tests and PCRs
- Scheduling, rescheduling, and canceling patient appointments as required
- Answering patients' questions regarding basic medical tests and procedures
- Providing instructions to patients to prepare for examinations and procedures
- Confirming patient appointments
- Super billing
- Scheduling referral appointments and follow-ups
- Verifying insurance details and informing patients of un-covered fees
- Filing documents and organizing supp
Medical Assistant - 225 Hours
Father Joe's Village Health Center
San Diego, CA
07.2020 - 08.2020
- Greeted patients in person or via telephone
- Recorded medical history
- Accompanied patient to examination room
- Checked A1C levels for patients with diabetes
- Monitored diabetic glucose levels
- Took vitals of all incoming patients
- Scheduled appointments
- Conducted drug test screening
- Informed nurse of assessment results
- Referred patients to mental, drug and alcohol abuse specialist
- Maintained patient confidentiality
- Maintained safe and healthy work environment
- Kept supplies ready by stocking supplies
- Assured equipment operated correctly
- Completed records by recording patient examination, treatment and test results
Caregiver
Dr. Salganick
Chula Vista, CA
06.2019 - 01.2020
- Helped clients take prescribed medication
- Assisted clients with ambulation and mobility around residence
- Aided clients with personal care and hygiene
- Supported clients with physical therapy exercises
- Planed and prepared meals
- Managed and accompanied client's shopping
- Performed light housekeeping duties that clients could not complete on their own
- Maintained pleasant demeanor and supportive companionship
- Reported any unusual incidents
Education
Medical Assistant Diploma -
Concorde Career College
San Diego, CA01.2020
Certified Nursing Assistant - Nursing
Malcolm X College
Chicago, ILSkills
- Bilingual (English/Spanish)
- Patient Focus Care
- Urinalysis and sterilization
- Autoclaving
- First Aid/CPR Certified
- Venipuncture and Injections
- Hematology
- HIPAA/OSHA Guidelines
- Monitoring Vital signs
- CPT/ICD 10 Coding
- Dedicated Work Ethics
- Front Office Procedures
- EKG test
- Medical Office Management
- Expert in Microsoft Suite
- Patient Scheduling
- Obtaining vital signs
- Adaptable
- Ancillary Testing
- Patient transportation
- Quality Improvement
- Bedsore Prevention/Patient Positioning
- Direct Patient Care
- Empathy and Compassionate Care
- Patient Safety Management/Injury Prevention
- Electronic Charting
- Companionship and emotional support
- Blood Sugar Monitoring
- Behavior redirection
- Surgical Preparation
- Mobility Assistance
- Patient Safety Management
- Supply Restocking
- Electronic Charting
- Output Monitoring and Reporting
- Companionship and emotional support
- Blood Sugar Monitoring
- Patient Observation
- Medical Terminology
- Infection Control
- Behavior redirection
- Inpatient Care
- Patient Positioning
- Surgical Preparation
- Certified Nursing Assistant (CNA)
- Injury Prevention
- Mobility Assistance
Timeline
Nurse Technician
UIC Hospital
05.2023 - Current
Nurse Tech/ Medical Assistant
Aayu Clincs
05.2022 - 12.2022
Medical Assistant - Lead MA
Virtual Hearing Solutions Healthcare
10.2020 - 05.2022
Medical Assistant - 225 Hours
Father Joe's Village Health Center
07.2020 - 08.2020
Caregiver
Dr. Salganick
06.2019 - 01.2020
Medical Assistant Diploma -
Concorde Career College
Certified Nursing Assistant - Nursing
Malcolm X College