Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Snodgrass

Chana

Summary

Dedicated professional with a strong work ethic and attention to detail, experienced as a Machine Operator at Donaldson Filtration Solutions. Proven ability to operate machinery safely while training new employees. Recognized for enhancing operational efficiency and fostering a collaborative environment, ensuring high-quality production and customer satisfaction.

Overview

2026
2026
years of professional experience

Work History

Machine Operator

Donaldson Filtration Solution
2017 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Cashier

Casey's General Store
2016 - 2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Customer Service Representative

APAC
2015 - 2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Night Audit Clerk

Comfort Inn & Suites
2014 - 2015
  • Ensured accurate financial reporting by diligently reviewing and reconciling daily transactions.
  • Strengthened interdepartmental communication channels through proactive collaboration with housekeeping, maintenance, and front desk teams.
  • Collaborated with management to implement improved procedures for the night audit process, increasing overall accuracy.
  • Reduced discrepancies in revenue reports by thoroughly verifying room rates, taxes, and fees on a nightly basis.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

Sustainable Energy

Rock Valley College
Rockford, IL

Marketing And Management

Kishwaukee College
Malta, IL

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Workplace safety

Timeline

Machine Operator

Donaldson Filtration Solution
2017 - Current

Cashier

Casey's General Store
2016 - 2016

Customer Service Representative

APAC
2015 - 2016

Night Audit Clerk

Comfort Inn & Suites
2014 - 2015

Sustainable Energy

Rock Valley College

Marketing And Management

Kishwaukee College
Kathryn Snodgrass