Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kathryn Miller

Lincoln

Summary

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

7
7
years of professional experience

Work History

Bartender

Hotshots
Edwwardsville
07.2024 - 07.2025
  • Prepared and served a variety of beverages to customers at busy bar.
  • Maintained cleanliness and organization of bar area during service hours.
  • Assisted in training new bartenders on drink recipes and customer service skills.
  • Engaged with customers to create a welcoming atmosphere and enhance experience.
  • Managed inventory levels of liquor, mixers, and supplies for efficient service.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.

Waitress

Ropers Regal Beagle
Godfrey
10.2022 - 07.2024
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed multiple tables efficiently to enhance guest satisfaction.
  • Handled cash transactions accurately and processed payments promptly.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Food Service Worker

Dairy Queen
Lincoln
05.2022 - 08.2022
  • Prepared and served food items according to established standards.
  • Maintained cleanliness and organization of dining area and kitchen spaces.
  • Operated cash register, processed transactions, and handled customer payments.
  • Assisted in training new staff on food safety and service protocols.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.
  • Monitored inventory levels and assisted with stock rotation and replenishment.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

Customer Service Cashier

Walgreens
Lincoln
03.2018 - 07.2021
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Operated cash registers and handled various payment methods accurately.
  • Collaborated with team members to enhance overall store operations and service quality.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Logan County Fairgrounds Front Desk Clerk

Mike Maske
Lincoln
05.2018 - 08.2020
  • Greeted guests warmly and assisted with check-in and check-out processes.
  • Filing records of payments and entries of livestock.
  • Managed phone inquiries and provided information about the fair.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.

Education

Associate of Arts - Sports And Fitness Administration

Lewis And Clark Community College
Godfrey, IL
05-2023

Lincoln Community High School
Lincoln
05-2021

Skills

  • Customer service
  • Fast-paced operation
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Sales expertise
  • Engaging personality
  • Inventory
  • Communication skills
  • Call center experience
  • Data entry

Affiliations

  • Played volleyball at Lewis and Clark College for two years
  • Capitan of the Lewis and Clark student section
  • Student Government throughout high school and college
  • Played Volleyball, tennis, soccer and cheered in High School
  • Volunteering at the Humane Society

Timeline

Bartender

Hotshots
07.2024 - 07.2025

Waitress

Ropers Regal Beagle
10.2022 - 07.2024

Food Service Worker

Dairy Queen
05.2022 - 08.2022

Logan County Fairgrounds Front Desk Clerk

Mike Maske
05.2018 - 08.2020

Customer Service Cashier

Walgreens
03.2018 - 07.2021

Associate of Arts - Sports And Fitness Administration

Lewis And Clark Community College

Lincoln Community High School

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Kathryn Miller