Kathrine Gvillo
Bunker Hill
Summary
Professional with progressive experience in connecting with, and positively impacting the lives of seniors. Fostering positive relationships across all levels of administration and externally with clients and business professionals. Proven ability to build prospect and referral base while maintaining the online sales tracking database, meeting, and exceeding all weekly sales goals and benchmark conversion ratio, generating tours, and securing deposits for move-ins.
Overview
13
13
years of professional experience
Work History
Marketing Liaison
Arc of Sangamon Valley/Villas at River Birch
05.2024 - Current
- Developed and cultivated professional relationships to enhance occupancy rates and generate referrals to the community.
- Established and maintained strong relationships and collaborated closely with families and prospective residents to support a smooth transition to residency.
- Conducted and overseen necessary activities, follow up with both new and existing prospects, and actively guide prospects through the sales process to facilitate their admission.
- Coordinated, promoted, and executed community events to enhance local engagement.
- Collaborated with executive director to help ensure staff members receive inquires appropriately and productively.
Director of Sales
Cedarhurst Senior Living
06.2023 - 04.2024
- Functioned as primary contact for phone inquires and walk-in visitors to drive occupancy.
- Responsible for outreach to increase professional referrals.
- Cultivated strong relationships with families and prospective residents to facilitate a seamless transition to residency.
- Documented all planned and completed sales activities in CRM, in accordance with standards established by support team
- Responsible for planning, promoting, and executing community events.
Administrative Assistant
Bunker Hill Community School District #8
11.2011 - 05.2023
- Served as liaison between staff, students, families, and community by providing information and guidance on school policies and events.
- Insured proper maintenance and confidentiality of permanent files and records.
- Created Excel spreadsheets to organize data effectively.
- Prepared purchase orders and disbursements for payment from corresponding activity or education account.
- Maintained fixed assets and inventory for building
Education
Bachelor of Science - Business Administration
Southern Illinois University, Edwardsville
Edwardsville, IL08-2001
Skills
- Relationship building
- Time management
- Adaptability
- Prospecting
- Problem-solving
- Data analysis
- Honesty and Integrity
Timeline
Marketing Liaison
Arc of Sangamon Valley/Villas at River Birch
05.2024 - Current
Director of Sales
Cedarhurst Senior Living
06.2023 - 04.2024
Administrative Assistant
Bunker Hill Community School District #8
11.2011 - 05.2023
Bachelor of Science - Business Administration
Southern Illinois University, Edwardsville
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