Assisted and monitored investor onboarding process' for multiple clients at a time all with different nuances
Successfully Onboarded a brand new client with over 20 funds to all of our CRM systems, i.e. Investran, Investran accounting, Fenergo, and with a turnaround of 3 months to establish a good relationship with the new client.
Initiated training across many teams to assist with functionality and ensure our team is more multifaceted
Analyst, Private Capital Administration
Northern Trust
Chicago, IL
09.2023 - Current
Evaluate investor AML screening, mitigating risks through thorough due diligence.
Facilitated client onboarding processes, enhancing workflow efficiency and improving client satisfaction through effective communication.
Assisted in training new team members on data management tools, promoting a collaborative environment and knowledge sharing.
Maintained high accuracy percent in investor data entry and fund transaction records, ensuring compliance and reducing errors in reporting.
Preformed and approved incoming daily tasks from clients ensuring a standard reply time of less than 24 hours.
Research Assistant
Economic Growth Institute, University of Michigan
Ann Arbor, MI
01.2023 - 07.2023
Analyzed clean energy funding; developed Michigan business database; enhanced market insights.
Researched clean energy laws, aiding business accessibility; facilitated policy comprehension.
Student Assistant
The Office of the Provost, University of Michigan
Ann Arbor, MI
10.2022 - 04.2023
Managed guest interactions, ensuring efficient office operations and timely assistance. Directed inquiries, enhancing communication and streamlining efficiency within the office.
Advisor Development Summer Analyst Intern
Bank of America, Merrill Lynch Wealth Management
Northbrook/Chicago, IL
06.2022 - 08.2022
Presented capstone project to enhance client acquisition strategies with a team of 10 interns.
Analyzed digital tasks to understand service offerings and client engagement at Bank of America.
Collaborated with peers to identify methods for accommodating diverse client needs effectively.
Server
Pier 290 Restaurant
Williams Bay, WI
05.2021 - 08.2021
Delivered exceptional service by actively listening to customer needs, fostering a welcoming environment that enhanced guest satisfaction. Cultivated positive interactions by engaging with guests, resulting in memorable dining experiences and repeat visits.
Director of Tennis
Barrington Area Tennis Association
Barrington, IL
05.2021 - 08.2021
Designed and implemented comprehensive lesson plans for diverse age groups, enhancing tennis skills.
Managed and mentored high school staff, fostering leadership and teamwork.
Facilitated daily camps for 15-25 participants, promoting active engagement and social development.
Reported on camper progress, driving continuous improvement and success.