- Drawing and Painting
- Miniature Wargaming
- History
- Historical Gaming
Michael Payne
Algonquin
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Loss Prevention Officer
J.C. Penny's Department Store
07.2008 - 01.2009
- Monitored store premises to prevent theft and ensure safety protocols were followed.
- Responded promptly to incidents, documenting findings and implementing corrective actions.
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Conducted daily store walk-throughs to identify potential security risks.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
Security Officer
Cherryvale Mall
08.2007 - 07.2008
- Monitored security cameras to identify potential threats and unusual activities.
- Conducted routine patrols of mall premises to ensure safety and deter criminal behavior.
- Responded promptly to incidents, providing assistance and ensuring compliance with safety protocols.
- Collaborated with law enforcement during emergency situations to enhance response effectiveness.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer
Springhill Mall
10.2001 - 08.2007
- Documented incident reports detailing security breaches and responses for management review.
- Assisted in training new security personnel on operational procedures and emergency response techniques.
- Engaged with shoppers to provide assistance, enhancing overall customer experience and safety awareness.
- Implemented safety drills, raising awareness of emergency procedures among staff and patrons.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded quickly to emergency situations to assess and deflect issues.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
PC3, Postal Clerk, 3rd Class Petty Officer
U.S. Navy Active Duty
06.1987 - 06.1991
- Managed postal operations, ensuring timely processing and delivery of mail and packages.
- Oversaw inventory control, maintaining accurate records of postal supplies and equipment.
- Trained new personnel on postal regulations, procedures, and safety protocols.
- Implemented workflow improvements that enhanced efficiency in mail sorting processes.
- Responsible for approx. $500,000 in blank Money Orders, Stamps, and Cash
- Supervised Seamen working under me in the Postal area with a lower rank
Education
High School Diploma -
Schaumburg High School
Schaumburg, IL05.1987
Skills
- Theft prevention
- Incident reporting
- Asset protection
- Property patrol
- Detail-oriented
- Safety promotion
- Policy enforcement
- Teamwork and collaboration
- Customer service
- Reliability
- Effective communication
- Detail orientation
Interests
Timeline
Loss Prevention Officer
J.C. Penny's Department Store
07.2008 - 01.2009
Security Officer
Cherryvale Mall
08.2007 - 07.2008
Security Officer
Springhill Mall
10.2001 - 08.2007
PC3, Postal Clerk, 3rd Class Petty Officer
U.S. Navy Active Duty
06.1987 - 06.1991
High School Diploma -
Schaumburg High School