Katherine McCormick
Chicago
Summary
Professional with background in hospitality, seeking a job in the judicial system to better utilize my customer service skills. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
15
15
years of professional experience
Work History
Head Bartender
Grace and Leavitt
06.2021 - Current
- Developed a strong customer base being a small neighborhood bar.
- Helped foster community and implement deals driven towards building connection with the families in the neighborhood.
- Maintained inventory via computer system.
- Trained and mentored junior bartenders on techniques and customer service standards.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Developed and implemented cocktail menus to enhance customer experience and drive sales.
Bartender/Host/Box Office, Head Bartender
The Second City
Chicago, IL
03.2016 - 01.2020
- Work efficiently and quickly in the fast paced theater environment.
- Managed bar operations during high-volume events, ensuring efficient service and optimal customer satisfaction.
- Helped open and develop new restaurant/bar “1959” as the successful accompaniment to the Second City theaters.
- Often open, run, and close the bar on my own.
- As head bartender, I am frequently utilized for corporate buyouts or large events, recently including the charity event, “The Roast of George Wendt.”
- Developed and implemented inventory management practices to reduce waste and optimize stock levels.
Production Assistant/Development Intern
MTV Networks
New York, NY
06.2012 - 08.2012
- Production assistant on MTV show, Failosophy
- Off set: helped facilitate and organize payroll, release forms, and scripts.
- On set: distributed necessary paperwork, acted as talent liaison.
- Acted as assistant to multiple different offices in the Viacom building, including series development at MTV, VH1 and Nickelodeon.
Web Intern
Time Out Chicago
Chicago, IL
06.2011 - 08.2011
- Wrote blog posts on films, music festivals, and other elements of pop culture within Chicago.
- Acted as assistant to the Senior Web Editor by researching and fact checking stories.
- Helped develop and maintain a presence on social media including Facebook and Twitter.
- Developed engaging web content to enhance user experience and drive traffic.
Education
B.A. - English and Film Studies
University of Missouri-Columbia
Columbia, MO05.2013
Skills
- Strong knowledge of social media (Twitter, Facebook, Instagram, etc)
- Knowledge of Adobe Creative and Microsoft Office
- Very proficient in Mac OS and Google Drive
- Staff training and supervision
- Cash handling expertise
- Taking inventory
- Attentive service
- POS system proficiency
- Strong communication skills
Timeline
Head Bartender
Grace and Leavitt
06.2021 - Current
Bartender/Host/Box Office, Head Bartender
The Second City
03.2016 - 01.2020
Production Assistant/Development Intern
MTV Networks
06.2012 - 08.2012
Web Intern
Time Out Chicago
06.2011 - 08.2011
B.A. - English and Film Studies
University of Missouri-Columbia