Katelyn Ward
Schaumburg
Summary
Dynamic Administrative and Admissions Associate at Northwest Suburban College with proven leadership and effective communication skills. Excelled in recruiting new students and enhancing client relationships, while proficiently managing administrative tasks. Recognized for driving enrollment success and fostering a supportive environment, ensuring a seamless admissions process for prospective students.
Overview
6
6
years of professional experience
Work History
Administrative and Admissions Associate
Northwest Suburban College
03.2024 - Current
- Responsible for recruiting new students by actively promoting the college's programs through outreach at college and career fairs, as well as directly engaging with potential students
- Conducted one-on-one meetings to explain the programs offered, answer questions, and guide prospective students through the admissions process
- Managed daily administrative tasks, including setting appointments, coordinating calendars, and performing clerical work to ensure the smooth operation of the admissions office
- Processed student applications, enrolled students, and maintained accurate records for all prospective and current students
- Served as a key point of contact for both prospective students and the college's staff, ensuring seamless communication and support throughout the enrollment process
Sales Associate
Olga Brow Studio
Scottsdale
02.2022 - 01.2023
- Provided high-level customer service in a health and beauty setting, managing a clientele of upscale customers
- Oversaw store management, including inventory, shipping, and administrative tasks
- Excelled in schedule management, upselling beauty products, and fulfilling special client requests
- Delivered personalized experiences to each customer, ensuring satisfaction and brand loyalty
Manager
Sweetland Bakery
Schaumburg
12.2018 - 02.2022
- Managed bakery operations, including hiring, training, and overseeing staff, payroll, and scheduling
- Developed and executed sales strategies, ensuring exceptional customer service and quality standards
- Managed inventory and maintained food safety protocols, ensuring smooth day-to-day operations
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ12.2024
Skills
- Leadership and interpersonal skills
- Effective communication and multitasking
- Microsoft/Excel proficiency
- Client relationship building
- Problem-solving and conflict resolution
- Human resources management
- Social media marketing
- Administrative support
Accomplishments
- Initiated green initiatives and recycling programs in Arizona as part of conservation efforts.
- Actively involved in Yearbook Club, Student Council, and various sports during school years.
Volunteer Experience
- PAWS Chicago & Arizona Humane Society, Volunteer, Cared for sick and young animals, aiding in their recovery and preparation for adoption.
- YMCA, Child Activities Director, Organized and led children's programs, ensuring a safe and enjoyable environment.
- Feed My Starving Children, Volunteer, Contributed to global hunger relief efforts.
- Habitat for Humanity, Volunteer, Assisted in various community building and home improvement projects.
Timeline
Administrative and Admissions Associate
Northwest Suburban College
03.2024 - Current
Sales Associate
Olga Brow Studio
02.2022 - 01.2023
Manager
Sweetland Bakery
12.2018 - 02.2022
Bachelor of Science - Psychology
Arizona State University