Katelyn Ronk
Rantoul
Summary
Over the past four years, I have become a dependable receptionist. I have verbal and written communication skills for interacting with clients and colleagues, as well as a positive attitude and dedication to providing friendly, professional, and empathetic customer service, even in challenging situations. I have strong organizational and multitasking abilities to manage a variety of tasks efficiently, prioritize effectively, and have experience in things like scheduling and payroll.
Overview
4
4
years of professional experience
Work History
Receptionist
The Dog Den
Champaign
07.2021 - Current
- Run payroll, pay taxes, and do scheduling.
- Greeted clients and pets upon arrival, ensuring a welcoming environment.
- Handled cash and credit card payments with accuracy.
- Managed appointment scheduling for boarding/daycare services.
- Coordinated with staff to ensure smooth operations during peak hours.
- Maintained cleanliness and organization of the reception area and waiting room.
- Developed strong relationships with clients through friendly communication and service.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
BSN Nursing Transfer
Parkland College
Champaign, IL05-2026
Skills
- Customer/Client relations
- Appointment scheduling
- Telephone skills
- Verbal and written communication
- Documentation and reporting
- Time management
- Organization skills
Timeline
Receptionist
The Dog Den
07.2021 - Current
BSN Nursing Transfer
Parkland College
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