Kasye Flores
Albers
Summary
Results-driven Team Lead with a focus on coaching, mentoring, and performance improvement. Proven success in enhancing operational efficiency and fostering a customer-centric environment.
Overview
1
1
Language
6
6
years of professional experience
Work History
Team Lead
Walmart
Carlyle, IL
03.2020 - Current
- Led team in achieving operational efficiency through process improvements and workflow optimization.
- Mentored staff, fostering skill development and enhancing overall team performance.
- Analyzed inventory levels to reduce stock discrepancies and improve replenishment accuracy.
- Implemented training programs for new associates, ensuring adherence to safety protocols and procedures.
- Coordinated daily operations, prioritizing tasks to meet departmental goals and deadlines.
- Developed strategies for enhancing customer satisfaction through improved service delivery processes.
- Monitored team performance metrics, identifying areas for improvement and implementing corrective actions.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
Education
High School Diploma -
Central Community High School District #71
Breese, ILSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Performance monitoring
- Workplace safety
- Schedule management
- Diversity and inclusion
- Influencing skills
- Strategic planning
Languages
Spanish
Native or Bilingual
Timeline
Team Lead
Walmart
03.2020 - Current
High School Diploma -
Central Community High School District #71