Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassandra Gutierrez

Burbank

Summary

Experienced Behavior Technician skilled in implementing behavior modification strategies, including shaping and chaining, to meet diverse patient needs. Proven track record in promoting academic, functional, and social skills development across clinic, home, and community settings. Strong background in data collection and recordkeeping with excellent multitasking, time management, problem-solving, and conflict resolution abilities. Committed to fostering individualized skill development and behavior management for optimal patient outcomes.

Overview

9
9
years of professional experience

Work History

Behavior Technician

Westside Chidren's Therapy
Homer Glen
08.2024 - Current
  • Provided direct client care and group treatment while utilizing combinations of intensive teaching and natural environment training arrangements.
  • Ensured all therapy sessions were conducted in a safe, supportive environment conducive to learning.
  • Consulted supervising BCBA to assist in treatment implementation on difficult patients.
  • Conducted behavioral assessments to determine baseline behaviors and identify specific needs of clients.
  • Collaborated with team members to develop positive reinforcement strategies for clients.
  • Assembled, maintained and analyzed data gathered during student sessions, completed daily treatment logs and consistently submitted timely written and verbal progress reports.
  • Assisted clients in developing adaptive skills for increased independence.

Behavior Technician

INVO/AHSS
Chicago
09.2022 - 08.2023
  • Collect and record data on patient behavior
  • Provide crisis intervention as needed
  • Implement skill acquisition and behavior reduction treatments as directed by the supervisor
  • Provide a safe and supportive environment for patients and their family
  • Carry out clinical assessments and other administrative duties
  • Attends meetings with patients and provide support as needed

Store Associate

Bed Bath & Beyond
Bloomington
08.2021 - 05.2022
  • Provided outstanding customer service and ensured guest satisfaction
  • Drove sales through appealing visual displays
  • Unloaded, sorted and handled Bed bath and beyond merchandise
  • Picked, packed and shipped customers orders

Sales Associate

Bath and Body Works
Bloomington
09.2020 - 03.2021
  • Provided outstanding customer service and ensured guest satisfaction
  • Drove sales through appealing visual displays
  • Trained in multiple areas of the job.
  • Answered store and merchandise questions and led customers to wanted items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Organized stockroom shelves according to size, color or style.
  • Worked with fellow sales team members to achieve group targets.

Delivery Driver/Customer Service

Panera Bread
Burbank
02.2018 - 07.2020
  • Worked on the line preparing food
  • Was trained to be a cashier so I would be additional help if needed
  • Delivered a wide variety of orders, including food and drinks
  • Assured orders arrived at destination
  • Assured inventory was consistently accurate
  • Established long-term customer relationships
  • Refueled vehicle

Front Desk Receptionist

RE/MAX
Cicero
07.2016 - 04.2017
  • Answer the main line for the office and transferring the calls to all the agents
  • Ran copies and faxes for agents in the office
  • Booking appointment for agents and clients to view properties
  • Received rental fees and made receipt for agent's tenants
  • Assisting agents to give access to appraiser, inspectors and other agents to properties

Education

High School Diploma -

Saint Laurence High School
Burbank, IL
03-2018

Skills

  • Behavioral assessment
  • Crisis intervention
  • Data collection
  • Treatment implementation
  • Positive reinforcement
  • Collaborative teamwork
  • Client care
  • Communication skills
  • Conflict resolution
  • Problem solving
  • Adaptability
  • Team collaboration
  • Client relationship development
  • Functional behavior assessments
  • Collaboration with multidisciplinary teams
  • Applied behavior analysis
  • Report writing
  • Multitasking and organization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Behavior Technician

Westside Chidren's Therapy
08.2024 - Current

Behavior Technician

INVO/AHSS
09.2022 - 08.2023

Store Associate

Bed Bath & Beyond
08.2021 - 05.2022

Sales Associate

Bath and Body Works
09.2020 - 03.2021

Delivery Driver/Customer Service

Panera Bread
02.2018 - 07.2020

Front Desk Receptionist

RE/MAX
07.2016 - 04.2017

High School Diploma -

Saint Laurence High School
Kassandra Gutierrez