Kasani Gonzalez
Elgin
Summary
I'm Organized and proactive professional experienced in customer service and team collaboration. Known for effective communication and problem-solving abilities, contributing to positive customer experiences and operational efficiency. I have the ability to interact with people and communicate will. I'm a hard worker and I always give my 100%. I have Skilled worked with young children and students through creativity, patience, understanding and strong communication skills. Strong abilities in developing relationships, multi-tasking and problem solving with children and adults.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
JD sports
Schaumburg
11.2025 - Current
- Stocked shelves and organized displays to enhance product visibility.
- Participated in inventory management and restocking efforts weekly.
- Engaged with customers to build rapport and encourage brand loyalty.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Provided exceptional customer service to ensure a positive shopping experience.
- Maintained visual merchandising standards throughout the store.
- Placed special orders or called other stores to find desired items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Front Desk Receptionist
ARLINGTON HEIGHTS PARK DISTRICT
Arlington Heights
07.2022 - Current
- Greeted visitors and answered inquiries about park programs and services.
- Maintained organized front desk area and ensured supplies were stocked.
- Assisted patrons with registration for classes and activities offered by the district.
- Handled incoming phone calls, directing them to appropriate staff members.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Window Cleaner
AMERICAN NATIONAL SKYLINE, INC.
Wood Dale
05.2025 - 08.2025
- Cleans various window types using appropriate tools and techniques.
- Inspects surfaces for damage and reports issues to supervisors.
- Follows safety protocols while working at heights and using ladders.
- Maintains equipment, ensuring all tools are clean and functional.
- Communicates effectively with team members during cleaning operations.
- Collaborates with colleagues to complete large projects efficiently and safely.
- Inspected job sites prior to beginning work to determine the best approach for cleaning windows.
- Cleaned windows using a squeegee, cleaning solution, and various tools to remove dirt, grime, and debris.
- Wiped down sills and frames after completing each job site.
- Used toweling cloths to remove excess water and moisture from window panes.
- Maintained ladders and other equipment in good working condition.
- Followed all safety protocols while working on high rises or multi-story buildings.
Camp Counselor
ARLINGTON HEIGHTS PARK DISTRICT
Arlington Heights
07.2022 - 08.2024
- Supervised daily activities for campers to ensure safety and engagement.
- Led group discussions to promote teamwork and communication among campers.
- Monitored camper behavior and provided guidance as needed throughout the day.
- Communicated effectively with parents regarding camper needs and program updates.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Welcomed participants and directed to assigned areas.
Education
High School Diploma -
Buffalo Grove High School
Buffalo Grove05-2023
Business Management
Judson University
Elgin, ILSkills
- Customer service
- Visual merchandising
- Inventory management
- Product knowledge
- Sales techniques
- Customer relationship management
- Cleaning techniques
- Tools maintenance
- Surface inspection
- Safety compliance
- Effective communication
- Time management
- Chemical handling knowledge
- Streak-free finish
- Strong work ethic
- Relationship building
- Strong coordination
- Front desk management
- Phone etiquette
- Basic computer skills
- Problem solving
- Organization skills
- Calm under pressure
- Activity supervision
- Team collaboration
- Outdoor leadership
- Youth mentoring
- Flexibility
- Positive attitude
Languages
Spanish
Limited
Affiliations
Basketball Team at Judson
Timeline
Retail Sales Associate
JD sports
11.2025 - Current
Window Cleaner
AMERICAN NATIONAL SKYLINE, INC.
05.2025 - 08.2025
Front Desk Receptionist
ARLINGTON HEIGHTS PARK DISTRICT
07.2022 - Current
Camp Counselor
ARLINGTON HEIGHTS PARK DISTRICT
07.2022 - 08.2024
High School Diploma -
Buffalo Grove High School
Business Management
Judson University