Summary
Overview
Work History
Skills
Timeline
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Kasandra Buchholtz

Kasandra Buchholtz

Plainfield

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach for identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Front Desk Agent

Best Western Plus Indianapolis NW
06.2025 - Current
  • Greeted guests upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Operated Visual Matrix PMS system to manage reservations, maintain current room status, and collect deposits and payments.
  • Answered multi-line phone system and promptly handled needs.
  • Trained 2 new-hire Front Desk Agents in daily operations and PMS system.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.

Bookkeeper

HEB Grocery Store
04.2016 - 12.2024
  • Efficiently audited and reconciled up to 20 tills daily, and accurately reported discrepancies in till and store bank balances.
  • Prepared cash deposits, reviewed daily transaction reports, and systematized records.
  • Researched and resolved store accounting variances, electronic and terminal issues.
  • Trained 6 new team members in bookkeeping duties and developed effective guides and tools for time management and duty instructions.
  • Assisted customers and staff at MSB Business Center and checkout, and hospitably helped to resolve complaints.

Skills

  • Time Management
  • Bank Reconciliation
  • PMS Systems
  • Complex Problem Solving
  • Staff Training
  • Customer Service
  • Exceptional Organization
  • Microsoft Office
  • Tech Savvy
  • Analytical Skills

Timeline

Front Desk Agent

Best Western Plus Indianapolis NW
06.2025 - Current

Bookkeeper

HEB Grocery Store
04.2016 - 12.2024

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Kasandra Buchholtz