Karyn Loredo
Chicago
Summary
Results-driven Assistant Manager with a proven track record in operational management and customer satisfaction. Strong skills in team collaboration and employee training, ready to enhance store efficiency and drive sales growth. Dynamic Assistant Manager with over 12 years in retail operations. Expertise in employee training, inventory management, and strategic planning, contributing to improved customer engagement and operational efficiency. Committed to fostering a collaborative team environment. Proactive and adaptable professional with extensive experience in retail management. Known for strong leadership and customer service skills, contributing to operational success and team development. Prepared to leverage expertise to achieve business goals.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Starbuck's
Western Springs
08.2013 - Current
- Led daily operations to ensure smooth store functionality and customer satisfaction.
- Trained and mentored staff on service standards and operational procedures.
- Managed inventory levels to maintain product availability and quality.
- Implemented promotional strategies to enhance customer engagement and sales.
- Coordinated team schedules to optimize coverage during peak hours.
- Monitored compliance with health and safety regulations in the store environment.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on improving store processes and efficiency.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Education
Psychology - \\
Arizona State University
Tempe, AZSkills
- Customer service
- Team building
- Employee training
- Project management
- Conflict resolution
- Data analysis
- Inventory management
- Operational efficiency
- Sales forecasting
- Adaptability and flexibility
- Strategic planning
- Employee performance evaluation
- Recruiting and interviewing
- Coaching and mentoring
- Customer rapport
- Goal setting
- Multitasking and organization
- Orientating and training
- Financial reporting
References
References available upon request.
Timeline
Assistant Manager
Starbuck's
08.2013 - Current
Psychology - \\
Arizona State University