Karyme Macias
Chicago
Summary
Hardworking and passionate job seeker with strong organizational skills, successful at managing multiple priorities with a positive attitude. Brings fresh perspective and strong commitment to quality and success.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
At Your Service
06.2023 - Current
- Fostered a welcoming atmosphere by engaging guests in upbeat, friendly conversations, answering questions, and creating memorable interactions.
- Utilized problem solving skills when dealing with difficult situations or dissatisfied customers.
- Resolved customer disputes in a professional manner while maintaining positive relationships.
- Executed entry operations by efficiently scanning and validating guest tickets using digital ticketing systems.
- Efficiently unboxed, organized, and prepared shirts and promotional items throughout full shifts to ensure smooth distribution and a well-stocked work area.
- Distributed promotional items to large crowds with amazing hospitality, remaining calm, friendly, and patient even in high-demand or high-pressure situations.
Writer
After School Matters
06.2020 - 05.2022
- Participated in a teen creative writing program that emphasized poetry, spoken word, and narrative storytelling.
- Improved writing skills while building confidence, critical thinking, and effective self-expression.
- Worked with peers on workshops and group projects in a friendly, creative community.
- Contributed an original poem that was selected for inclusion in the program's published book.
- Gained knowledge about real-world writing and publishing processes.
- Developed transferable skills such as communication, leadership, and project ownership through program activities and high standards of quality.
Education
High School Diploma -
Phoenix Military Academy
Chicago, IL05-2024
Skills
- Detail Oriented
- Organized
- Creative
- Adaptability
- Self management
- Team collaboration
- Communication skills
- Relationship building
- Multitasking
Language
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Guest Service Representative
At Your Service
06.2023 - Current
Writer
After School Matters
06.2020 - 05.2022
High School Diploma -
Phoenix Military Academy