Karolina Magdalena Meres
Chicago
Summary
With a strong background in customer service, I have honed my organization, leadership, and communication skills through previous work experiences. I possess a deep understanding of the responsibilities associated with working in a dynamic work environment catering to different personalities and excel at clear and concise communication with co-workers, supervisors, and customers. My attention to detail ensures cleanliness and organization. I am driven by the desire to make a positive impact with kindness and strive to do so in all endeavors. With proven abilities, I am confident in consistently meeting or exceeding expectations, ready to grow into a position of leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Budtender
4front Ventures
09.2024 - Current
- Checked guests' photo identification for validity and age requirements
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits
- Answered questions about medicinal and recreational uses and effects to highlight qualities of different strains as well as providing informational resources regarding promotions and sales
- Restocked products efficiently, labeling items, and arranging according to size and color to ensure accurate stock levels and timely reordering of popular products to prevent shortages
- Processed cash, credit and touchless transactions to fulfill customer orders
Barista
Starbucks
05.2023 - 09.2024
- Created hand-crafted beverages to a strict set of standards while using food safety procedures to maintain quality and customer satisfaction
- Executed closing duties including but not limited to washing dishes, mopping, taking trash out, counting tips, restocking, recording inventory
- Managed a fast paced environment where it was necessary to multitask between taking customer orders and carrying them out
Sales Associate
Ross Dress for Less
05.2021 - 09.2021
- Prepared merchandise such as clothes, home goods, and food for the sales floor by pricing, tagging, and transferring it from the backroom to the sales floor
- Assisted customers with completing purchases, locating items, and joining rewards programs while addressing any questions or concerns to promote loyalty, satisfaction, and sales numbers
- Checked customers into fitting rooms while managing to organize nearby aisles and put items left on the return rack back to designated areas
- Participated in repricing items via barcode scanner and provided feedback to management on inventory losses, scanning errors, and general issues
Sales Associate
Five Below
09.2020 - 05.2021
- Kept designated areas on the sales floor clean and organized as well as recovered any misplaced items
- Assisted customers throughout the self-checkout process while addressing any questions or concerns about items, returns, and policies
- Processed merchandise from truck shipments to the sales floor by unloading the boxes, distributing the items to their respective aisles, pricing the items, and stocking shelves
- Performed general cleaning duties such as sweeping, mopping, and taking out the trash, all while collaborating with other team members to promote thoroughness and efficiency
Education
Northeastern Illinois University -
Northeastern Illinois University
05.2021
High School Diploma -
Roald Amundsen High School
06.2020
Skills
- Proficient in Customer Relations
- Strong Verbal and Written Communication
- Inventory Restocking
- Clarity and Concision
- Time Management
- Multitasking
- Cash Handling
- Reliability
- Meticulous Attention To Detail
- Innovative Mindset
- POS (point of sales) systems
Websites
Certification
Microblading Artist, Esthetic World Beauty, 12/2022
Timeline
Budtender
4front Ventures
09.2024 - Current
Barista
Starbucks
05.2023 - 09.2024
Sales Associate
Ross Dress for Less
05.2021 - 09.2021
Sales Associate
Five Below
09.2020 - 05.2021
High School Diploma -
Roald Amundsen High School
Northeastern Illinois University -
Northeastern Illinois University
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