Karley Chism
Scheller
Summary
With a proven track record at Motomart Convenience Stores, I excel in customer service and cash handling, enhancing customer satisfaction and operational efficiency. My leadership at KFC Chicken showcased my ability to train staff effectively, boosting team performance significantly. Skilled in fostering positive environments, I bring both hard and soft skills to drive success.
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in communicating and good judgement.
Overview
11
11
years of professional experience
Work History
Cashier
Motomart Convenience Stores
06.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- I attended training classes to acquire my basset license to sell additional product.
Shift Manager
Kfc Chicken
01.2024 - 06.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Waitress Supervisor /Fry Cook
Burnt End Restaurant
07.2023 - 12.2023
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Adapted quickly to menu changes, ensuring team was always informed and prepared.
Manager of Operations
SUBWAY®Restaurants
03.2019 - 06.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Grill Cook /Restaurant Server
Novrozsky's Hamburgers Etc
02.2016 - 10.2019
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Grilled meats and seafood to customer specifications.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Trained new staff members on grill station operations, resulting in improved overall performance of the team.
- Assisted management with inventory tracking and ordering supplies as needed, maintaining optimal stock levels.
Manager of Operations
Dollar Tree Stores
07.2015 - 01.2016
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.
- Improved team morale with regular feedback sessions and recognition of outstanding performance.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Grounds Crew Member /Assistant Accountant
Terrell Tree Service Inc.
08.2013 - 03.2015
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
- Upheld high standards of cleanliness throughout the property by routinely picking up litter and ensuring trash receptacles were emptied regularly.
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
Education
GED -
West Orange / Starks High School
Orange, TX08-2013
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer relations
- Cash register operation
- Order taking
- Professionalism and courtesy
- Staff training
- Currency counting
Timeline
Cashier
Motomart Convenience Stores
06.2024 - 09.2024
Shift Manager
Kfc Chicken
01.2024 - 06.2024
Waitress Supervisor /Fry Cook
Burnt End Restaurant
07.2023 - 12.2023
Manager of Operations
SUBWAY®Restaurants
03.2019 - 06.2023
Grill Cook /Restaurant Server
Novrozsky's Hamburgers Etc
02.2016 - 10.2019
Manager of Operations
Dollar Tree Stores
07.2015 - 01.2016
Grounds Crew Member /Assistant Accountant
Terrell Tree Service Inc.
08.2013 - 03.2015
GED -
West Orange / Starks High School
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