Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Karla Swan

Alsey

Summary

Results-driven Assistant Manager with expertise in supervision, inventory management, and customer service. Committed to enhancing operational efficiency and team productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Walgreens
Jacksonville
01.2019 - Current
  • Supervised daily operations to ensure compliance with safety regulations and company policies.
  • Trained and mentored new staff on store procedures and customer service excellence.
  • Coordinated inventory management, restocking shelves to optimize product availability.
  • Assisted in scheduling staff shifts and conducting performance reviews.
  • Implemented promotional displays to increase product visibility and attract customers.
  • Resolved customer inquiries and complaints to enhance satisfaction levels.
  • Monitored financial transactions for accuracy in alignment with company standards.
  • Maintained up-to-date knowledge of products and services to support team effectiveness.

Education

Some College (No Degree) -

Lewis And Clark Community College
Godfrey, IL

Skills

  • Customer service
  • Inventory management
  • Financial accuracy
  • Staff training
  • Performance reviews
  • Problem resolution
  • Team collaboration
  • Safety compliance

Certification

  • PTCB Certified Pharmacy Technician
  • Illinois state Licensed Certified Technician
  • American Red Cross certified in Adult, child, baby First aid/CPR/AED

Accomplishments

Champion of champions Award for best store team work

Best pharmacy picked by the readers of the Jacksonville Journal-Courier

Timeline

Assistant Manager

Walgreens
01.2019 - Current

Some College (No Degree) -

Lewis And Clark Community College

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Karla Swan