Summary
Overview
Work History
Education
Skills
Languages
Services
Timeline
Generic

Karla Novoa

Chicago

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Phonathon Representative

Benedictine University
11.2024 - Current
  • Conducted outbound calls to alumni, parents, and friends of Benedictine University.
  • Shared updates about the university and its programs, highlighting the importance of donor support.
  • Engaged in meaningful conversations to strengthen relationships with alumni and encourage contributions.
  • Accurately record call outcomes and update donor information in the database.
  • Met weekly calling goals and participate in team meetings to strategize and improve outreach efforts.
  • Maintained a professional and friendly demeanor while representing the university.

Academic Advising Assistant

Benedictine University
11.2024 - Current
  • Collaborated closely with faculty members, ensuring a seamless advising experience for all students.
  • Directed students to appointments with their advisors.
  • Assisted students in answering questions concerning any academic registration and course scheduling.

Admissions Ambassador

Benedictine University
09.2024 - Current
  • Built strong relationships with prospective students, addressing concerns and answering questions to facilitate informed decisions.
  • Participated in admissions events with large numbers of prospective students to campus.
  • Gave interested and incoming students campus tours.
  • Created informative folders for students visiting campus.

Sales Associate & Stocker

Ross Dress For Less
02.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Bachelor of Arts - Diagnostic Medical Sonography

Benedictine University
Lisle, IL
05.2027

High School Diploma -

William Howard Taft High School
Chicago, IL
05.2023

Skills

  • Customer Service
  • Time Management
  • Problem-solving skills
  • Relationship Building
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Services

YOUTH GROUP LEADER

Chicago, IL l Oct 2021- Dec 2022

  • Assisted in planning the activities for each meeting
  • Assisted in set up
  • Guided group of youth through daily activities


PREACHER

Church Retreats l 2021 - Present

  • Created and gave presentations and speeches to an audience
  • Assisted with gathering food
  • Setting up the place


CAMPUS MINISTRY

Church Liturgist l Fall 2023 - Present

  • Read scriptures during mass


CAMPUS LEADER

Orientation Leader l Present

  • Takes upcoming students and parents on tours around campus
  • Assists in group activities
  • Provides answers to any asked questions




Timeline

Phonathon Representative

Benedictine University
11.2024 - Current

Academic Advising Assistant

Benedictine University
11.2024 - Current

Admissions Ambassador

Benedictine University
09.2024 - Current

Sales Associate & Stocker

Ross Dress For Less
02.2023 - 08.2024

Bachelor of Arts - Diagnostic Medical Sonography

Benedictine University

High School Diploma -

William Howard Taft High School

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Karla Novoa