Karla Hernandez
Wheeling
Summary
Knowledgeable store manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
11
11
years of professional experience
Work History
Store Manager
Garage Clothing Store
04.2014 - Current
- Oversees daily operations, ensuring efficient workflow and excellent customer service.
- Trained and mentored staff, fostering a collaborative work environment.
- Consistently inspire and rally the team to encourage proper behaviors. Take action to impact KPIs.
- Put actions in place to resolve sell-through and replenishment opportunities. Maintain brand standards through out the day.
- Coaches store managers and teams on visual merchandising strategies, including window updates, floorplan execution, adaptations, and provides actionable feedback for continuous improvement.
- Demonstrates great leadership through recruiting, training, and coaching team members. Maximize the store’s profitability by achieving and surpassing sales and productivity targets.
Education
Esthetician License -
G Skin And Beauty
Oak Brook, IL05-2014
Addison Trail High School
Addison, IL01-2011
Skills
- Customer service
- Multitasking and organization
- Store merchandising
- Team building and leadership
- Leadership development
- Strategic planning
- Merchandise planning
- Outstanding communication skills
- Training and mentoring
- New store openings
Accomplishments
-Recognized for outstanding performance, nominated as a Top 3 finalist for the Service Excellence Award and ranked in the Top 10 for Store Manager of the Year.
-Serve as the Visual Primeship lead for our district, overseeing visual merchandising for six stores—four in Chicago, including my own, and two in Wisconsin.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Store Manager
Garage Clothing Store
04.2014 - Current
Esthetician License -
G Skin And Beauty
Addison Trail High School
Similar Profiles
Natalia GarciaNatalia Garcia
Sales Associate at Garage Clothing StoreSales Associate at Garage Clothing Store
Fiorella CedenoFiorella Cedeno
Associate/Style Society Member at Garage Clothing StoreAssociate/Style Society Member at Garage Clothing Store
Laura LopesLaura Lopes
Sales Associate at Garage Clothing StoreSales Associate at Garage Clothing Store
LaToya PervallLaToya Pervall
Customer Service Representative at United Health Group, UMRCustomer Service Representative at United Health Group, UMR
Lynn EvansLynn Evans
Ambulatory Office Supervisor at WVU Medicine Wheeling HospitalAmbulatory Office Supervisor at WVU Medicine Wheeling Hospital