Summary
Overview
Work History
Education
Skills
Languages
Awards
Accomplishments
Certification
Timeline
Generic

Karla Castillo

Chicago

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

Heart Care Center of Illinois
02.2022 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Authorized prescription refills electronically and verbally.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Server

Hooters
09.2019 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Communicated and collaborated with staff to reduce wait times and increase customer satisfaction
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Patient Care Technician

Loyola Medicine - Macneal Hospital
10.2021 - 01.2022
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.

Education

Bachelor of Science - Nursing

Saint Xavier University
Chicago, IL
08-2025

Bachelor of Science - Biology

University of Illinois At Chicago
Chicago, IL
05.2021

Certification - undefined

Avid CNA School
Streamwood, IL
05.2020

Associate of Science - undefined

Moraine Valley Community College
Palos Hills, IL
05.2019

Skills

  • Verbal and written communication skills
  • Time management
  • Computer skills
  • Attention to detail
  • Clinical training
  • Organization skills
  • Customer service
  • Medical terminology knowledge

Languages

Spanish
English

Awards

Spanish and French Honors Society, Phi Theta Kappa Honors Society, Seal of Biliteracy Award

Accomplishments

  • Supervised team of 4 staff members.
  • Precepted new medical assistants and patient care technicians

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Nursing Assistant (CNA)

Timeline

Medical Assistant

Heart Care Center of Illinois
02.2022 - Current

Patient Care Technician

Loyola Medicine - Macneal Hospital
10.2021 - 01.2022

Server

Hooters
09.2019 - 12.2022

Certification - undefined

Avid CNA School

Associate of Science - undefined

Moraine Valley Community College

Bachelor of Science - Nursing

Saint Xavier University

Bachelor of Science - Biology

University of Illinois At Chicago

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Karla Castillo