Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karissa Cepon

Zion

Summary

Enthusiastic and motivated individual that works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive work environments with a high interest in health care.

Overview

6
6
years of professional experience

Work History

Lifeguard/Customer Service Associate

Indy Parks And Recreation
06.2022 - 05.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.

Theatre Usher

University Of Indianapolis
02.2022 - 05.2024
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Maintained clean and organized venue to create pleasant experience for guests.

Lifeguard

Royal Melbourne Country Club
06.2021 - 08.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Customer Service Associate

Walmart
03.2020 - 08.2020
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided product and service recommendations to guide customers on products to meet varying needs.

Lifeguard

Gurnee Park District
06.2018 - 02.2020
  • Responded to emergency situations in a timely, efficient manner.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.

Education

Bachelor of Science - Biology

University of Indianapolis
Indianapolis, IN
05.2024

High School Diploma -

Zion Benton Township High School
Zion
06.2020

Skills

  • Customer Service
  • Exceptional Communicator
  • Time Management
  • Quick learner

Languages

English
Native or Bilingual

Timeline

Lifeguard/Customer Service Associate

Indy Parks And Recreation
06.2022 - 05.2024

Theatre Usher

University Of Indianapolis
02.2022 - 05.2024

Lifeguard

Royal Melbourne Country Club
06.2021 - 08.2021

Customer Service Associate

Walmart
03.2020 - 08.2020

Lifeguard

Gurnee Park District
06.2018 - 02.2020

Bachelor of Science - Biology

University of Indianapolis

High School Diploma -

Zion Benton Township High School
Karissa Cepon