Karissa Cepon
Zion
Summary
Enthusiastic and motivated individual that works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive work environments with a high interest in health care.
Overview
6
6
years of professional experience
Work History
Lifeguard/Customer Service Associate
Indy Parks And Recreation
06.2022 - 05.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Theatre Usher
University Of Indianapolis
02.2022 - 05.2024
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Maintained clean and organized venue to create pleasant experience for guests.
Lifeguard
Royal Melbourne Country Club
06.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Customer Service Associate
Walmart
03.2020 - 08.2020
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided product and service recommendations to guide customers on products to meet varying needs.
Lifeguard
Gurnee Park District
06.2018 - 02.2020
- Responded to emergency situations in a timely, efficient manner.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Biology
University of Indianapolis
Indianapolis, IN05.2024
High School Diploma -
Zion Benton Township High School
Zion06.2020
Skills
- Customer Service
- Exceptional Communicator
- Time Management
- Quick learner
Languages
English
Native or Bilingual
Timeline
Lifeguard/Customer Service Associate
Indy Parks And Recreation
06.2022 - 05.2024
Theatre Usher
University Of Indianapolis
02.2022 - 05.2024
Lifeguard
Royal Melbourne Country Club
06.2021 - 08.2021
Customer Service Associate
Walmart
03.2020 - 08.2020
Lifeguard
Gurnee Park District
06.2018 - 02.2020
Bachelor of Science - Biology
University of Indianapolis
High School Diploma -
Zion Benton Township High School
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