Karina Pasillas
Streamwood
Summary
Hello, I am a loyal and trustworthy employee with customer service, multitasking, and time management abilities. I can also work alone or as part of a team. I devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Dental Receptionist
Dayspring Pediatric Dentistry
Saint Charles
05.2025 - Current
- Managed patient scheduling and appointment confirmations to maximize office efficiency.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Managed patient billing and collected payment both in office and remotely.
- Clean and sanitize their work areas.
Receptionist
Webster Dental Care Of Hoffman Estates
Hoffman Estates
05.2023 - 05.2025
- Greet patients when they arrive at the dentist's office.
- Scheduled and confirmed appointments using Eaglesoft software.
- Present treatment plan for crown, fillings, and SRP deep cleaning.
- Checked out patients and collected co-pays.
Barista
Starbucks
Streamwood
01.2020 - 05.2023
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Stocked and rotated fresh products (produce, meat, bakery, deli) to maintain quality and freshness.
- Responded quickly to meet customer needs and resolve problems.
- Worked with coworkers to complete tasks.
- Serving a variety of coffee and tea beverages.
- Maintained clean, organized, and properly labeled sales floor and backroom areas.
- Collaborated with team members to meet daily stocking and department goals.
Caregiver
Westbrook Senior Center
Streamwood
12.2021 - 05.2022
- Coordinated medical appointments, errands, and social events.
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
Fresh Cap 1
Walmart
Streamwood
10.2018 - 10.2019
- Maintains the sales floor and merchandise presentation in accordance with company policies.
- Property zoning the area; stocking, arranging and organizing merchandise.
- Worked with coworkers to complete tasks.
- Clean and throw away bad products.
Education
High School Diploma -
Streamwood High School
Streamwood, IL 08.2010 - 05.2014
Skills
- Communication & Organization skills
- Learning/adaptability
- Patient Scheduling & Coordination
- Eaglesoft Software
- Customer Service
- Patient Care Support
- Billing & Payment Processing
- Multitasking & Prioritization
Languages
Spanish, Limited
Languages
Spanish
Limited
Timeline
Dental Receptionist
Dayspring Pediatric Dentistry
05.2025 - Current
Receptionist
Webster Dental Care Of Hoffman Estates
05.2023 - 05.2025
Caregiver
Westbrook Senior Center
12.2021 - 05.2022
Barista
Starbucks
01.2020 - 05.2023
Fresh Cap 1
Walmart
10.2018 - 10.2019
High School Diploma -
Streamwood High School
08.2010 - 05.2014