Karina Garcia
Chicago
Summary
Goal-driven assistant store manager with several-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic and diligent management paired with skill and empathy to thrive in dynamic, customer-centric work settings.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Banana Republic Factory Store
Chicago
10.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Coordinated visual merchandising to enhance store presentation and brand image.
- Led team training sessions to improve product knowledge and customer service skills.
- Implemented inventory management practices to maintain stock levels and organization.
- Monitored staff performance and provided constructive feedback for continuous improvement.
- Ensured compliance with all safety regulations throughout the store premises.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Department Manager
Primark
Chicago
04.2022 - 10.2023
- Coached and trained new management.
- Cultivated talented team of departmental employees through mentoring, coaching, and teaching skills.
- Implemented inventory management strategies to maintain stock levels.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Monitored daily sales figures to track trends in customer buying behavior.
- Analyzed sales trends to inform product placement and promotions.
Sub-Director
Zara
Skokie
08.2016 - 04.2022
- Managed daily operations to ensure store efficiency and customer satisfaction.
- Coordinated inventory management to maintain optimal stock levels.
- Oversaw visual merchandising to enhance product displays and attract customers.
- Managed communication between upper management and subordinate personnel regarding project updates or changes in policy or procedure.
- Provided leadership and guidance to subordinate staff members.
Education
High School Diploma -
Mather High School
Chicago06-2011
Skills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Sales analysis
- Retail operations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Store Manager
Banana Republic Factory Store
10.2023 - Current
Department Manager
Primark
04.2022 - 10.2023
Sub-Director
Zara
08.2016 - 04.2022
High School Diploma -
Mather High School