Karina Cano
Aurora
Summary
Dynamic and goal-oriented sales professional with extensive experience in driving sales growth and revenue generation strategy in highly competitive markets. Committed to developing strategic sales plans to increase quality dealer enrollments, build relationships, and consult on how to drive sales through cycle to closure while improving business activities. Strong track record in building program practices and processes to create sustainable competitive advantage across multiple demographics and business units.
Overview
11
11
years of professional experience
Work History
Relationship Manager
Capital One
12.2021 - 05.2025
- Partner successfully with peers and teammates to efficiently achieve individual and mutual goals.
- Made outbound phone calls to dealers to capture business, along with taking inbound calls from dealers to strategically analyze their potential territories.
- Optimize communications skills by creating strategic deals and goals with dealerships over the phone.
- Review structure in underwriting and funding.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Consistently ranked in the top ten of 50 team members based on performance metrics.
- Successfully managed a million-dollar territory with revenue nearly double the estimated $600k.
Substitute Teacher
East Aurora School District 131
08.2019 - 12.2021
- Provide program support for ESL/ESOL, high school Spanish teachers, ensuring continuity of lesson plan activities with greater impacts on students.
- Manage classroom activities to promote a healthy and enabling environment for all learners.
- Selected as a long-term substitute for teachers on maternity and ensure classroom safety standards are met at all times.
Business Development Representative
FIRST HELP FINANCIAL
01.2018 - 01.2019
- Liaised between dealerships and First Help Financial to strengthen clients' relationships and ensure customer retention, revenue and growth goals.
- Prospected, planned and presented program to new dealerships to boost synergy and promote operational efficiency.
- Facilitated business development initiatives by maintaining effective relationship with managers and owners of dealerships while brightening future business opportunities.
- Collaborated with credit analyst on application while helping funding team to make sure deals get finalized with maximum ROI.
Sales Associate
AUTONATION NISSAN OF LAS VEGAS
01.2017 - 01.2017
- Reviewed and analyzed clients' needs while developing value-based recommendations and solutions based on customer needs to ensure uninterrupted customer satisfaction.
- Collaborated with Sales and Finance Managers to complete the sales process.
- Translated legal documentation from English to Spanish.
Marketing & Outreach Representative
NICOR GAS
01.2016 - 01.2017
- Analyzed reports; discovered recurring setbacks and developed strategy to change the narratives and expand market outreach for further organizational growth.
- Managed employee schedules and promoted various programs for Nicor customers to enhance client engagement and impactful marketing operations.
- Discovered system errors before customer knowledge to expedite processes for best possible marketing experience.
Sales Associate
VALLEY HONDA
01.2014 - 01.2016
- Initiated and completed sales for a vehicle purchase while assuring customer satisfaction after vehicle purchase with follow-up and after sales services.
- Followed up with new and existing inquiries to provide ongoing customer service while implementing best practices for all phases of the customer lifecycle.
Education
Bachelor of Arts - Communications
AURORA UNIVERSITY
Aurora, IL01.2014
Master of Arts - Elementary Education
Lewis University
Romeoville, IL05-2021
Skills
- Consultative Sales
- Market Area Management
- Cross-functional Collaboration
- Revenue Generation
- Territory Management
- Customer Service
- Training & Development
- Quality Dealer Enrollments
- Account Management
- Continuous Improvement
- Client relationships
- Relationship building and management
- Excellent communication
Languages
Bilingual, fluent in English and Spanish
Spanish: Native/ Bilingual
Timeline
Relationship Manager
Capital One
12.2021 - 05.2025
Substitute Teacher
East Aurora School District 131
08.2019 - 12.2021
Business Development Representative
FIRST HELP FINANCIAL
01.2018 - 01.2019
Sales Associate
AUTONATION NISSAN OF LAS VEGAS
01.2017 - 01.2017
Marketing & Outreach Representative
NICOR GAS
01.2016 - 01.2017
Sales Associate
VALLEY HONDA
01.2014 - 01.2016
Bachelor of Arts - Communications
AURORA UNIVERSITY
Master of Arts - Elementary Education
Lewis University
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