Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karina Beltran

Grayslake,IL

Summary

Dynamic sales professional with a positive attitude and proven cash handling expertise at Crocs. Skilled in team leadership and problem-solving, I enhanced customer satisfaction and boosted sales through effective upselling techniques. Committed to fostering collaboration and driving results in fast-paced environments.

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer, successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement.

Overview

3
3
years of professional experience

Work History

Sales Associate

Crocs
08.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Shift Leader

Panda Express
07.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Increased sales with introduction of promotional strategies that attracted more customers.

Education

Grayslake Central High School
Grayslake, IL
05-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Team collaboration and leadership
  • Assigning work
  • Sales and upselling
  • Multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Leader

Panda Express
07.2023 - Current

Sales Associate

Crocs
08.2022 - 09.2023

Grayslake Central High School

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Karina Beltran