Kari Matthews
Dixon,IL
Summary
Proven Customer Service Specialist with a track record of enhancing customer satisfaction at Kunes, adept at handling complex problems and multitasking under pressure. Demonstrates exceptional communication skills and a team player attitude, significantly improving team efficiency. Expert in payment processing and maintaining professionalism, consistently exceeding employer expectations without exceeding a 55-word limit.
Overview
6
6
years of professional experience
Work History
Special Events Assistant
Moose
10.2024 - Current
Customer Service
Receptionist
Cgh Medical Center
01.2019 - 12.2024
Reception for 9 Providers two of them being speciality providers…. Assisted Pts with all testing that needed to be scheduled… sent out referrals…. Insurance uploads… scheduling appts
Customer Service Representative
Kunes
02.2024 - 08.2024
Customer Service… Take all cash payments…Multi Phone Lines
Education
General
Sterling High School
Sterling Il05.1993
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Complex Problem-solving
- Payment processing
- Professional appearance
- Team training and development
- Health codes compliance
Accomplishments
At Cgh I received many awards for accomplishments as well
Timeline
Special Events Assistant
Moose
10.2024 - Current
Customer Service Representative
Kunes
02.2024 - 08.2024
Receptionist
Cgh Medical Center
01.2019 - 12.2024
General
Sterling High School
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