Karen Tsugawa
Wheeling
Summary
Food Service Professional specializing in policy development and financial management. Demonstrated ability to enhance account performance and profitability through strategic initiatives. Known for exceptional problem-solving skills and fostering enduring customer relationships.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Cafe Manager
Fields Auto Lexus
Glenview
02.2023 - Current
- Coordinated, set up and opened brand new Cafe
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Developed breakfast and lunch menus, including house made pastries and desserts
General Manager
Sodexo
09.1987 - 01.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Food Service Director
Servomation/Service America
07.1982 - 07.1987
Education
Bachelor of Science - Computer Science and Business Administration
Northern Illinois University
Dekalb, ILSkills
- Policy Development and Enforcement
- Administrative Management
- Department Oversight
- Financial Statement Review
- Problem Anticipation and Resolution
- Maximizing Profitability
Additional Information
Previously trained in CPR, AED, EpiPen Administration, Heimlich Maneuver, OSHA Outreach Training Program (30 hour course for General Industry), Fire, Tornado, Intruder and Safety Drills
Certification
ServSafe Manager Certificate and Allergy training 2023
Timeline
Cafe Manager
Fields Auto Lexus
02.2023 - Current
General Manager
Sodexo
09.1987 - 01.2021
Food Service Director
Servomation/Service America
07.1982 - 07.1987
Bachelor of Science - Computer Science and Business Administration
Northern Illinois University