Karen Rodriguez
Oak Lawn
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. My ability to adapt and strong work ethic will make an asset to any company.
Overview
16
16
years of professional experience
Work History
Warehouse Customer Servivce Rep.
Midwest Foods
05.2024 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enter multiple orders in a timely matter.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Team Associate
Walmart
03.2020 - 05.2024
- Remodel team
- Responsible for stocking new inventory and displaying updated price tags and clearing old tags
- Rearrange shelves to display inventory
- Assisted in cleaning and replenishing shelves
- Provided customer service
Manager on Duty
Dunkin Donuts
09.2016 - 12.2019
- Oversee all team members and productivity
- Ensure all food safety regulations were followed and policies were met
- Updated inventory records and placed orders for supplies
- Conducted new hire employee training
Manager on Duty
Subway
04.2009 - 09.2015
- Managed restaurant activity and employee performance
- Ensure all food safety regulations were met
- Open/close registers at the beginning and end of every shift while completing balance sheet
- Conducted new hire training
- Created and distributed weekly schedules
- Cover for any call offs/no call no shows
Education
City Colleges of Chicago
Chicago, IL01.2015
High School -
Curie Metropolitan High School
Chicago, IL01.2012
Skills
- Managerial experience
- Proficient in MS office
- 10/10 data entry skills
- Bilingual
- Multitasker
- Customer service
- Fast learner
- Goal-oriented mindset
- Organizational skills
- Teamwork and collaboration
- Time management
Websites
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Warehouse Customer Servivce Rep.
Midwest Foods
05.2024 - Current
Team Associate
Walmart
03.2020 - 05.2024
Manager on Duty
Dunkin Donuts
09.2016 - 12.2019
Manager on Duty
Subway
04.2009 - 09.2015
High School -
Curie Metropolitan High School
City Colleges of Chicago
Similar Profiles
Jessica GormanJessica Gorman
Sales Assistant at Midwest FoodsSales Assistant at Midwest Foods
Makayla La PointMakayla La Point
Senior Marketing Specialist at Fresh Midwest/Midwest FoodsSenior Marketing Specialist at Fresh Midwest/Midwest Foods
Alex WalkerAlex Walker
Full Time Position at Midwest Foods and LiquorFull Time Position at Midwest Foods and Liquor