Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karen Reynoso

Chicago

Summary

Motivated and reliable professional with strong communication, patience, and organizational skills. Experienced in customer service and fast-paced environments, with the ability to build positive relationships and create supportive, welcoming environments. Currently pursuing a degree in Early Childhood Education at City Colleges of Chicago and seeking opportunities to gain hands-on experience working with children while continuing my education.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Carters & Oshkosh
Chicago
10.2023 - Current

Customer Service:

  • Assisted customers, including parents and caregivers, with finding items
  • Provided friendly, patient, and helpful service
  • Answered questions about products, sizes, and promotions
  • Built positive interactions with families and created a welcoming environment
  • Resolved customer concerns calmly and professionally

Sales Support:

  • Supported customers throughout the shopping experience
  • Helped customers make purchase decisions based on their needs
  • Clearly explained product information in a simple and helpful way
  • Promoted store sales and special offers

Merchandising:

  • Organized and restocked clothing and merchandise
  • Maintained clean, neat, and visually appealing displays
  • Ensured items were easy to find and properly arranged
  • Followed store standards when setting up displays

Store Operations:

  • Operated the cash register and handled transactions accurately
  • Processed returns and exchanges
  • Maintained store cleanliness and safety
  • Managed multiple tasks in a fast-paced environment

Team Collaboration:

  • Worked with team members to complete daily tasks
  • Communicated effectively with coworkers and management
  • Assisted during busy hours to support store operations
  • Maintained a positive and cooperative work environment

Sales Associate

Ulta
Chicago
01.2023 - 10.2023

Customer Service

  • Greeted customers and provided friendly service
  • Assisted customers in finding beauty and skincare products
  • Listened to customer needs and made recommendations
  • Answered questions about products and promotions
  • Resolved customer concerns professionally

Sales Support

  • Helped customers make purchase decisions
  • Promoted sales, deals, and loyalty programs
  • Stayed informed on products and trends
  • Explained product use and benefits clearly

Merchandising

  • Restocked and organized products
  • Maintained clean and visually appealing displays
  • Followed store standards for product placement
  • Kept testers and shelves clean

Store Operations

  • Operated cash register and handled transactions
  • Processed returns and exchanges
  • Maintained store cleanliness and safety
  • Managed multiple tasks in a fast-paced environment

Team Collaboration

  • Worked with team members to complete tasks
  • Communicated effectively with coworkers and managers
  • Assisted during busy hours
  • Maintained a positive work environment

Hostess

Bryn Mawr Breakfast Club
Chicago
01.2020 - 01.2023

Customer Engagement

  • Greeted guests and created a warm, welcoming environment
  • Built positive interactions with guests, including families and children
  • Maintained a friendly and professional attitude at all times
  • Ensured guests felt comfortable and attended to

Guest Service

  • Assisted guests with seating, wait times, and general questions
  • Provided clear and helpful information about the restaurant
  • Handled guest concerns calmly and respectfully
  • Demonstrated patience and strong communication skills

Operations

  • Maintained cleanliness and organization of the front area
  • Followed restaurant procedures and safety guidelines
  • Assisted with opening and closing tasks
  • Managed multiple responsibilities in a fast-paced environment

Seating coordination

  • Managed reservations and waitlists efficiently
  • Coordinated seating to maintain smooth service flow
  • Monitored table availability and guest turnover
  • Organized seating arrangements to accommodate guest needs

Team Collaboration

  • Worked closely with servers and staff to support daily operations
  • Communicated clearly with team members and management
  • Assisted during busy periods to keep service running smoothly
  • Maintained a positive and cooperative work environment

Education

High School Diploma -

Von Steuben High School
5039 N Kimball
06-2024

Some College (No Degree) - Early Childhood Education

Truman College
1145 W Wilson Ave
04-2026

Skills

  • Customer service and conflict resolution
  • Strong communication and interpersonal skills
  • Ability to multitask in fast-paced environments
  • Organization and time management
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving and adaptability
  • Active listening skills
  • Professionalism and reliability
  • Building positive relationships with children and families
  • Creating safe and welcoming environments
  • Patience and empathy when working with children

Certification

Certified Mandated Reporter – Illinois

Languages

Spanish
Native/ Bilingual
French
Limited

Timeline

Sales Associate

Carters & Oshkosh
10.2023 - Current

Sales Associate

Ulta
01.2023 - 10.2023

Hostess

Bryn Mawr Breakfast Club
01.2020 - 01.2023

High School Diploma -

Von Steuben High School

Some College (No Degree) - Early Childhood Education

Truman College
Karen Reynoso