Summary
Overview
Work History
Education
Languages
Timeline
Generic

Karen Olivo

Elgin,IL

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Fraud Specialist Ll

Chase
01.2025 - Current
  • Improved customer trust by promptly addressing and resolving reported instances of fraud.
  • Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
  • Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
  • Maintained detailed records of all detected fraud incidents for future reference and analysis.

Pharmacy Technician

Mai Voice GGO LLC
05.2024 - 12.2024
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.

Cvs Pharmacy

Pharmacy Technician
08.2021 - 12.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.

Pharmacy Technician

Walgreens
02.2023 - 05.2024
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Bickford Assisted Living

CNA
10.2017 - 12.2021
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Savers

Customer Service Rep
08.2017 - 12.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Arts - Social Work

Aurora University
Aurora, IL
06-2026

Associate of Arts - Early Learning Anc Child Care

Elgin Community College
Elgin, IL
12-2024

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Fraud Specialist Ll

Chase
01.2025 - Current

Pharmacy Technician

Mai Voice GGO LLC
05.2024 - 12.2024

Pharmacy Technician

Walgreens
02.2023 - 05.2024

Cvs Pharmacy

Pharmacy Technician
08.2021 - 12.2024

Bickford Assisted Living

CNA
10.2017 - 12.2021

Savers

Customer Service Rep
08.2017 - 12.2019

Bachelor of Arts - Social Work

Aurora University

Associate of Arts - Early Learning Anc Child Care

Elgin Community College

Similar Profiles

CREATE PROFILE
Karen Olivo