Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KAREN LACEY

Chicago

Summary

Dynamic professional with extensive experience in sales management at Von Maur, excelling in visual merchandising and sales analysis. Proven ability to deliver effective instruction and support in educational settings, utilizing trauma-informed strategies and behavioral interventions. Recognized for fostering strong partnerships with families and driving team performance to achieve business goals.

Overview

13
13
years of professional experience

Work History

Paraprofessional

District 149
Dolton
01.2024 - Current
  • Assisted teachers in lesson planning and preparation for student engagement.
  • Guided students in developing organizational and study skills to enhance academic performance.
  • Cultivated positive relationships with students, parents, and colleagues to foster a supportive environment.
  • Implemented cluster teaching strategies tailored for neurodivergent students.

Department Manager

Von Maur
Orland Park
09.2019 - 01.2024
  • Oversaw Men’s Sportswear and Concepts departments to maximize sales performance.
  • Monitored sales metrics and identified new sales opportunities for growth.
  • Supervised 15 full- and part-time sales associates, providing guidance and support.
  • Collaborated with senior management on scheduling, hiring, and employee retention.
  • Educated staff on job responsibilities while delegating tasks effectively.
  • Assisted customers with product selections, streamlining transaction processes.
  • Maintained visual merchandising standards to enhance store presentation.
  • Managed cashier operations and maintained register accuracy.

Day Care Teacher

Small Stride Academy
Chicago
01.2016 - 01.2019
  • Provide direct support to students in a classroom environment
  • Delivering instruction and ensuring learning through a variety of co-teaching models and strategies
  • Building partnerships with families by encouraging their active participation in students' learning.
  • Provide diverse basic care needs, including supplying proper nutrition, performing cleaning duties and dealing with behavioral issues.

Advantage Coordinator

Sam’s Club
Evergreen Park
01.2012 - 01.2016
  • Promoted to Advantage Coordinator because of outstanding customer service and ability to market advanced memberships
  • Market Plus Memberships to current/new members
  • Switchboard operator; answers incoming calls and routes them to appropriate departments.
  • Assisted with opening new accounts
  • Completed customer transactions at the cash register
  • Responsible for learning and knowing product codes for checkout
  • Returned stock and maintained store appearance

Education

Associate of Arts Degree - Child Development

Olive Harvey Community College
Chicago, IL
01.2007

Skills

  • Instruction delivery
  • Student support
  • Classroom management
  • Trauma-informed instruction
  • Behavioral intervention
  • Visual merchandising
  • Sales analysis

References

Available upon request

Timeline

Paraprofessional

District 149
01.2024 - Current

Department Manager

Von Maur
09.2019 - 01.2024

Day Care Teacher

Small Stride Academy
01.2016 - 01.2019

Advantage Coordinator

Sam’s Club
01.2012 - 01.2016

Associate of Arts Degree - Child Development

Olive Harvey Community College

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KAREN LACEY