Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Gonsalez

Bloomington

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

5
5
years of professional experience
2026
2026
years of post-secondary education

Work History

Customer Service Cashier

Walgreens
Bloomington
01.2020 - 09.2024
  • Assisted customers with product inquiries and provided recommendations for solutions.
  • Maintained cleanliness and organization in checkout areas to enhance customer experience.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Handled cash register operations, ensuring secure and accurate financial transactions.
  • Resolved customer complaints promptly, maintaining a positive shopping experience.

Education

GED
Bloomington, IL

Skills

  • Customer service
  • Cash handling
  • Data entry
  • Problem solving
  • Effective communication
  • Team collaboration
  • POS system operation
  • Refund handling
  • Product recommendations
  • Customer satisfaction
  • Phone etiquette
  • Merchandise restocking
  • Positive and professional
  • Adaptability and flexibility

Languages

Spanish
Professional

Timeline

Customer Service Cashier

Walgreens
01.2020 - 09.2024

GED
Karen Gonsalez