Kaniah Coleman
Chicago
Summary
Dynamic Dialysis Technician with a proven track record at Fresenius Medical Center, excelling in patient education and recordkeeping. Adept at enhancing patient comfort and engagement through effective communication and active listening. Recognized for meticulous attention to detail and strong organizational skills, ensuring compliance with healthcare regulations while fostering a supportive environment.
Overview
9
9
years of professional experience
Work History
Dialysis Technician
Fresenius Medical Center
Chicago
12.2021 - Current
- Monitored patients' comfort levels throughout the treatment process, adjusting as needed to enhance their experience.
- Assisted patients in preparing for dialysis treatment by explaining procedures and addressing concerns.
- Educated patients and families about dialysis processes, dietary restrictions, and lifestyle modifications.
- Documented patient treatment progress and reported any adverse reactions or complications to the healthcare team.
- Maintained accurate and up-to-date patient records throughout the treatment cycle, ensuring compliance with healthcare regulations.
Customer Service Rep
Target
Chicago
07.2019 - 09.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Environmental Service Worker
Mount Sinai Hospital
Chicago
01.2020 - 05.2022
- Dusted and wet mop all tile area.
- Vacuumed all carpet areas.
- Cleaned lobbies, lounges, rest rooms, corridors, elevators, and stairways.
- Cleaned and disinfected any equipment or other items containment as appropriate under the hospital guidelines.
- Cleaned and disinfected beds. Removed old linen and made patient beds.
- Dusted furniture. Washed walls, tile, ceiling, and woodwork. Washed windows, door panels and handles, sills fixtures and other assigned areas.
- Emptied and cleaned wastebaskets.
- Transported trash and waste to disposal area.
- Replenished bathroom supplies.
Secretary
House of Hope
Chicago
01.2017 - 01.2019
- Prepared and managed correspondence, reports, and documents.
- Organized and coordinated meetings and conferences.
- Maintained office systems.
- Maintained schedules and calendars.
- Arranged and confirmed appointments.
- Organized internal and external events.
- Handled incoming emails, mail, and other materials.
- Liaison with internal and external contacts.
- Coordinated the flow of information both internally and externally.
- Operated office equipment.
- Managed office supplies.
- Typed and prepared reports.
Education
Highschool Diploma -
Westside Holistic
Chicago, IL01.2007
Skills
- Proficient in Microsoft Office
- Time management
- Patient education
- Medical recordkeeping
- Active listening
- Customer service
- Conflict resolution
- Effective communication
- Infection control protocols
- Excellent communication skills
- Excellent organizational skills
- Strong attention to detail
- Typing 45 wpm
Timeline
Dialysis Technician
Fresenius Medical Center
12.2021 - Current
Environmental Service Worker
Mount Sinai Hospital
01.2020 - 05.2022
Customer Service Rep
Target
07.2019 - 09.2022
Secretary
House of Hope
01.2017 - 01.2019
Highschool Diploma -
Westside Holistic