Kangwa Sheila Nkonde Ngwenya
Mount Prospect
Summary
Certified Nursing Assistant/ Medical Courier
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant/Certified Home Health Aide
Ease in the House LLC
Barrington
10.2025 - Current
- Assisted patients with daily living activities and personal care tasks.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients to provide emotional support.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted residents with bathing and dressing to promote personal hygiene.
CNA - Certified Nursing Assistant
Topxperts Health and Care Solutions
Illiopolis
08.2024 - Current
- Assisted patients with daily living activities and personal care tasks.
- Monitored patient vitals and reported changes to the nursing staff.
- Maintained cleanliness and safety of patient rooms and equipment.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients to provide emotional support.
- Collaborated with healthcare team to ensure quality patient care.
- Educated patients on health practices and wellness activities.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Certified Nursing Assistant - Nursing Assistant
Mizpah Center For Allied Health Education
Illiopolis, USA 07.2024 - 08.2024
Bachelor's degree - Business management & marketing
Boston business college
Johannesburg, GautengSkills
- Blood pressure monitors
- Companionship support
- Bathing assistance
- Patient monitoring
- Medication administration
- Non-verbal communication
- Long term care
- Customer communication
- Providing care for clients
- Care plans
- Salesforce
- Vital signs
- Customer service
- Home health
- Map reading
- Hoyer lift
- Senior care
- Interpersonal communication
- Home Care
- Working with people with disabilities
- Adult care assistance
- Patient transfer methods
- Nursing home experience
- Microsoft Excel
- Dementia care
- Computer skills
- Working with people with developmental disabilities
- Assisted living
- Mobility assistance
- Teamwork
- Working with geriatric patients
- Hospice experience
- Acute care
- Alzheimer's care
- Laundry
- Working with people with autism
- Meal assistance
- Direct support
- Microsoft Word
- Hospitality
- Medical office experience
- Home health agency experience
- Writing skills
- Patient observation
- Patient Care
- Infection Control Training
- Cleaning Experience
- Pulse oximeters
- Management
- Heavy lifting
- Database management
- Meal Preparation
- Community health care assistance
- Patient personal care assistance
- Dressing assistance
- Memory care
- Organizational skills
- Caregiving
- Residential care home experience
- Toileting assistance
- Cooking
- Hospice Care
- Patient hygiene assistance
- Behavior management
- Developmental disability care assistance
- Communication skills
- Caregiver assessment
- Passenger vehicle
- Marketing
- Food Preparation
Certification
- CNA, Present
- First Aid Certification
- CPR Certification
- State Tested Nursing Assistant
- BLS Certification
- Driver's License
- Personal Care Aide (PCA)
- Certified Home Health Aide
Languages
English
Timeline
CNA - Certified Nursing Assistant/Certified Home Health Aide
Ease in the House LLC
10.2025 - Current
CNA - Certified Nursing Assistant
Topxperts Health and Care Solutions
08.2024 - Current
Certified Nursing Assistant - Nursing Assistant
Mizpah Center For Allied Health Education
07.2024 - 08.2024
Bachelor's degree - Business management & marketing
Boston business college