Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
· Leading space management for over 100k sq feet of office space and common areas
· Implemented monthly audit cycle to track supply inventory, tenant seating arrangement, preventative maintenance, and housekeeping walkthroughs
· Designed and implemented a robust tenant onboarding system through MS Suite and Smartsheet allowing for a seamless transition in tenant arrival
· Responsible for 1M of purchase orders which include, pantry services, coffee, PM services, onsite and online security services
· Conduct bi-weekly staff meetings with team over current trends, customer feedback, upcoming projects to ensure compatibility and alignment
· Adapted a vendor management system outlining Abbott approved vendor requirements, contractor safety documents, and job hazard analysis documentation
· Work closely with onsite Employee Health & Safety team to ensure tenant safety protocol is upheld, reviewed and improved through quarterly meetings
· Collaborate with Willis Tower building management to conduct various walkthroughs of space, current projects in scope, and future implementations that alight with tenant safety and building protocols
· Achieved LEED silver certification based on current sustainability goals through Abbott’s 2030 sustainability plan
· Partnered with executive leadership in monthly business reporting, strategic outlines and upcoming projects
· Reduced annual budget spend by 20% in collaboration with Procurement by building better vendor relationships along with sourcing alternative vendors and aligning contracts to fit current Abbott needs
· Created an led a waste management program as part of Abbott’s sustainability program through conducting waste audits and creating compost programs as part of 2030 sustainability plan
· Partner with Ariba systems to identify proper invoicing towards established purchase orders reducing AP default by 14%
· Reduced access overlap through deep analysis of current access control by 8%, ensuring tenant and building safety.