Kamila Najera
Evanston
Summary
Friendly, dependable, and customer-focused professional with experience in front desk operations, childcare, education, and retail. Proven ability to provide exceptional customer service, manage appointments, multitask in fast-paced environments, and build positive relationships with clients and families. Strong organizational and communication skills with a professional attitude and a willingness to learn.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Rockstar Nails
Evanston, IL
10.2024 - 04.2025
- Welcomed clients and created a friendly, professional first impression.
- Scheduled appointments and managed the daily booking calendar.
- Answered phone calls and responded to customer questions.
- Processed cash and credit card transactions accurately.
- Maintained client records and assisted with administrative tasks.
- Kept the reception area clean, organized, and welcoming.
- Coordinated appointments with technicians to ensure efficient service.
- Approximately 6 months
Preschool Teacher Assistant & Summer Camp Counselor
Little Beans Cafe
Evanston, IL
06.2020 - 11.2023
- Supervised children ages 2–5 in preschool and summer camp settings.
- Assisted teachers with classroom activities and daily routines.
- Planned engaging educational games, crafts, and activities.
- Maintained a safe, positive, and nurturing learning environment.
- Communicated with parents and staff to support children’s development.
Floral Clerk
Mariano’s
Northbrook, IL
12.2023 - 08.2025
- Assisted customers with floral purchases and special orders.
- Created attractive floral displays.
- Maintained inventory and stocked merchandise.
- Delivered excellent customer service in a fast-paced retail environment.
Private Nanny
Private Family Client
Evanston, IL
08.2025 - Current
- Provide attentive care for children in a private household.
- Safely transport children to and from school and activities.
- Prepare meals and snacks.
- Plan educational and recreational activities.
- Assist with homework and daily routines.
- Maintain open communication with parents regarding schedules and child development.
- Perform light housekeeping related to childcare.
Education
Bachelor of Arts - Marketing
University of Illinois At Chicago
Chicago, ILSkills
- Customer Service
- Front Desk Operations
- Reception
- Appointment Scheduling
- Cash Handling
- Phone Etiquette
- Administrative Support
- Calendar Management
- Organization
- Time Management
- Multitasking
- Problem Solving
- Communication
- Teamwork
- Childcare
- Retail Sales
- Microsoft Office
- Google Workspace
- Customer service
- Time management
- Telephone etiquette
- Verbal and written communication
- Fluent in [language] and [language]
- Multitasking and organization
Additional Information
- Fluent in English and Spanish
- Valid Driver’s License
- Reliable Transportation
- Flexible Schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Private Nanny
Private Family Client
08.2025 - Current
Front Desk Receptionist
Rockstar Nails
10.2024 - 04.2025
Floral Clerk
Mariano’s
12.2023 - 08.2025
Preschool Teacher Assistant & Summer Camp Counselor
Little Beans Cafe
06.2020 - 11.2023
Bachelor of Arts - Marketing
University of Illinois At Chicago