Kameron Henderson
Joliet
Summary
Motivated office assistant with experience in training new employees and enhancing customer support operations. Known for effective problem-solving and time management skills, contributing to improved team collaboration and client satisfaction.
Overview
6
6
years of professional experience
Work History
Office Assistance
Alert IT Solutions/ Illinois State Police
Joliet
08.2024 - Current
- Answer calls and emails about criminal background checks
- Processed and mailed notary documents to clients.
- Train new customer support employees about the process and information about the agency
- Uses outlook, excel, and word resources with completing everyday tasks.
- Skilled at working independently and collaborating in a team environment.
- Proven ability to learn quickly and adapt to new situations
Barista
Jewel Osco
Shorewood
11.2023 - 08.2024
- Operated espresso machine and coffee brewing equipment to deliver high-quality beverages.
- Provided exceptional customer service, enhancing overall guest experience.
- Managed cash register operations, ensuring accurate transactions and providing exceptional service.
- Collaborated with team members to enhance service processes during busy shifts, improving overall workflow.
- Maintained a clean and organized workspace for optimal productivity and safety.
Office Assistant
Massage Envy
Plainfield, IL
03.2022 - 08.2023
- Managed front desk operations, creating a welcoming environment that enhanced client experience
- Scheduled appointments and coordinated therapist availability to optimize client satisfaction
- Processed client payments and handled inquiries regarding services and membership, facilitating smooth transactions
- Increased customer satisfaction by providing professional and courteous front desk support.
Bagger/Cashier/Barista
Jewel Osco
Plainfield
11.2020 - 03.2022
- Processed customer transactions accurately using point of sale.
- Packaged customer purchases to ensure accurate and efficient transaction completion.
- Collected and returned hand baskets and shopping carts to enhance customer convenience.
- Retrieved grocery carts and hand baskets from parking lot.
- Prepared high-quality beverages according to standardizing recipes and customer preferences.
- Maintained cleanliness and organization of workstations and dining area to create a welcoming environment.
Education
High School Diploma -
Joliet West High School
Joliet, IL05-2021
Skills
- Customer service
- Appointment scheduling
- Microsoft Excel
- Cash handling
- Conflict resolution
- Training new employees
- Attention to detail
- Team collaboration
Timeline
Office Assistance
Alert IT Solutions/ Illinois State Police
08.2024 - Current
Barista
Jewel Osco
11.2023 - 08.2024
Office Assistant
Massage Envy
03.2022 - 08.2023
Bagger/Cashier/Barista
Jewel Osco
11.2020 - 03.2022
High School Diploma -
Joliet West High School