Kambria Deguiseppi
Pekin
Summary
Dynamic barista with a proven track record at Leaves and Beans, excelling in beverage preparation and customer service. Recognized for enhancing customer satisfaction through tailored drink customization and effective problem-solving. A dedicated team player, skilled in espresso machine operations and maintaining cleanliness, contributing to a welcoming atmosphere and efficient service.
Overview
3
3
years of professional experience
Work History
Barista
Leaves and Beans
Morton, IL
04.2025 - 05.2026
- Prepared beverages in busy settings contributing to positive customer experiences.
- Operated coffee machines and related equipment reliably to deliver quality drinks.
- Supported customers with menu choices enhancing satisfaction through tailored assistance.
- Kept work areas clean and orderly following health and safety regulations.
- Processed transactions accurately using point-of-sale system, contributing to smooth operations.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Implemented inventory management practices, reducing waste and ensuring availability of supplies.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sales Associate
Kohl’s
East Peoria, IL
09.2024 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to drive sales and optimize store layout.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to meet daily sales goals and improve overall performance.
- Conducted inventory checks and restocked shelves to maintain product availability for customers.
- Provided exceptional customer service by resolving issues promptly and professionally.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Food Service Worker
McDonald’s
Pekin, IL
04.2023 - 06.2024
- Prepared and assembled food items according to standardized recipes and procedures.
- Operated kitchen equipment, ensuring proper use and maintenance for safety compliance.
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
High School Diploma -
Pekin Community High School
Pekin, IL05.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Problem-solving
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Order taking
- Cash register operation
- Decision-making
- Espresso machine operation
- Beverage preparation
- Excellent memory
- Safe food handling practices
- Food preparation
- Menu memorization
- Coffee machinery
- Coffee expertise
- New hire training
- Drink customization
- Espresso preparation
- Latte art
- Food running
- Smoothie making
- Opening and closing coordination
- Solid problem solver
- Espresso machine operations
- Coffee brewing
- Ingredient restocking
Timeline
Barista
Leaves and Beans
04.2025 - 05.2026
Sales Associate
Kohl’s
09.2024 - 01.2025
Food Service Worker
McDonald’s
04.2023 - 06.2024
High School Diploma -
Pekin Community High School