Kaliyah Blackful
Matteson
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Harold's Chicken Shack
Bourbonnais
07.2023 - Current
- Lead the team
- Ensure quality food
- Maintain a safe environment
- Manage inventory
- Maintain financials
- Train employees
- Interact with customers
- Family owned business and my significant accomplishments were solving customer problems, gaining more of relationship and more sales
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Coached, mentored and trained team members in order to improve their job performance.
Amazon Fulfillment Assoicate
Amazon
Matteson
02.2022 - 07.2023
- Get customer orders ready
- Pick and fill orders from stock
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Followed safety protocols to minimize risk of accidents in the warehouse environment.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Walmart Stocker
Walmart
Olympia Fields
10.2021 - 02.2022
- Stocking shelves
- Setting up displays
- Cleaning and organizing product displays
- Removing damaged goods
- Signing and pricing merchandise
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Shift Manager
Taco Bell
Crete
06.2019 - 08.2021
- Customer service: Greet customers, resolve complaints, and ensure quality food
- Team management: Supervise and motivate team members, and provide feedback
- Food safety: Ensure food safety, quality, and accuracy of orders
- Cleanliness: Maintaining a clean and safe work environment for employees and customers.
- Inventory: Manage inventory, and maintain financial accountability
- Training: Training and motivating team members
- Problem solving: Take ownership of problem solving, and communicate with management
Education
Expected Graduation
Tuskegee University
Tuskegee, AL01-2024
High School Diploma -
Rich Central High School
Olympia Fields, IL05-2020
Skills
- Marketing
- Heavy Lifting
- Restaurant Management
- Inventory Control
- Customer service
- Warehouse Experience
- Learning technology
- Cash handling
- Management
- Leadership
- Shift management
- Food safety
- Team management
- Interviewing
- Girl Scouts
Certification
VSFO01: Verizon Skill Forward Orientation Course Feb 21, 2025
Languages
English
Professional
Affiliations
- Student Council
- Basketball
- Softball
- Cheerleading
- Track & Field
- Roller Skating
- Reading
Timeline
Manager
Harold's Chicken Shack
07.2023 - Current
Amazon Fulfillment Assoicate
Amazon
02.2022 - 07.2023
Walmart Stocker
Walmart
10.2021 - 02.2022
Shift Manager
Taco Bell
06.2019 - 08.2021
Expected Graduation
Tuskegee University
High School Diploma -
Rich Central High School
Similar Profiles
Derrelle LonginoDerrelle Longino
Line Cook at Harold's Chicken and Ice BarLine Cook at Harold's Chicken and Ice Bar
Brisa GalanBrisa Galan
Customer Service Cashier at Chicago Lawn Harold's Chicken #17Customer Service Cashier at Chicago Lawn Harold's Chicken #17
Justin HarveyJustin Harvey
Server at Harold's Chicken & Ice BarServer at Harold's Chicken & Ice Bar