Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalea Foster

Macomb

Summary

Dynamic shift manager with a focus on customer satisfaction, effective communication, and problem-solving. Proven ability to manage fast-paced environments while maintaining a positive atmosphere.

Overview

9
9
years of professional experience

Work History

Waitress/Bartender Shift Manager

Sports Corner 124
Macomb
04.2022 - Current
  • Provided timely service and support to guests in a fast-paced environment.
  • Handled customer inquiries and resolved issues promptly for guest satisfaction.
  • Processed payments efficiently using point-of-sale systems to complete transactions.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Barista

Level Up Nutrition
Macomb
07.2023 - 01.2025
  • Handled cash transactions and processed payments efficiently.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Implemented feedback from customers to improve service quality and menu offerings.

Head Lifeguard

Bushnell Pool
Bushnell
06.2017 - 08.2021
  • Collaborated with management to improve the operational efficiency of the pool area.
  • Assisted in scheduling shifts and managing staff assignments effectively.
  • Communicated effectively with patrons regarding rules, regulations, and policies related to swimming activities.
  • Maintained strong proficiency in CPR, First Aid, and rescue techniques to provide optimal support to individuals in distress.
  • Conducted daily chemical tests on water quality and temperature to ensure safe swimming conditions.

Education

High School Diploma -

Macomb Senior High School
Macomb, IL
05-2022

Bachelor of Science - Nursing

Spoon River College
Macomb, IL

Bachelor of Science - Nursing

Western Illinois University
Macomb, IL

Skills

  • Customer service
  • Time management
  • Shift management
  • Effective communication
  • Basic Life Support certification
  • Friendly, positive attitude
  • Attention to detail
  • Problem solving

Timeline

Barista

Level Up Nutrition
07.2023 - 01.2025

Waitress/Bartender Shift Manager

Sports Corner 124
04.2022 - Current

Head Lifeguard

Bushnell Pool
06.2017 - 08.2021

High School Diploma -

Macomb Senior High School

Bachelor of Science - Nursing

Spoon River College

Bachelor of Science - Nursing

Western Illinois University
Kalea Foster