KaJuan Hatley
Chicago
Summary
Seeking full time employment where I can improve with the employers. Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
10
10
years of professional experience
Work History
Hospital Security Officer
Ascension St. Mary's Hospital
Chicago, Illinois
09.2024 - 04.2026
- Facilitated courteous interactions with staff members, visitors, and patients consistently.
- Assessed premises for safety hazards and documented findings for corrective action.
- Conducted thorough investigations into reports of missing items and suspicious activities.
- Facilitated crowd management during special events at hospital venues.
- Oversaw compliance with local regulations governing security operations in health care facilities.
- Executed emergency preparedness drills to evaluate response capabilities.
- Administered first aid treatment in response to medical emergencies.
- Facilitated conflict resolution between patients and visitors to enhance communication and understanding.
- Documented and tracked incidents of theft and vandalism to ensure accurate reporting.
- Executed comprehensive rounds of hospital premises to uphold safety and security standards.
- Conducted thorough inspections of entrances, exits, and surrounding areas to identify potential security risks.
- Facilitated training sessions for new employees on hospital security policies and procedures.
- Collaborated with law enforcement officers to address critical issues and ensure safety protocols.
- Recorded and categorized all security incidents in incident report forms.
- Oversaw access control systems, including CCTV surveillance camera operations.
- Oversaw and addressed suspicious activities and emergency situations with urgency.
- Conducted comprehensive patrols across facility grounds and parking areas, ensuring security and safety.
- Implemented hospital regulations to ensure compliance among visitors, personnel, and vehicles.
- Facilitated escort services for staff, patients, and visitors as required.
- Established robust strategies to prevent unauthorized access to restricted areas.
- Compiled and submitted shift logs and reports detailing routine activities, suspicious circumstances, and critical incidents.
- Formulated proactive strategies to mitigate potential security threats and breaches.
- Delivered friendly and professional assistance to employees, visitors, and customers.
- Monitored environments to identify emergency situations and respond effectively to alarms.
- Implemented proactive security measures to deter criminal activity, vandalism, and misconduct at facilities.
- Enforced compliance by warning violators of rule infractions and escorting unauthorized individuals off premises.
- Collaborated with healthcare staff during emergencies to facilitate patient safety and security.
- Monitored entry points using surveillance equipment, identifying unauthorized access attempts.
- Assisted in developing standard operating procedures for improved hospital security measures.
- Engaged in regular communication with team members to enhance overall situational awareness.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Trained new security officers on hospital policies, emergency response plans, and communication strategies.
- Coordinated routine fire drills for hospital staff to ensure preparedness in case of an emergency situation.
- Collaborated with local law enforcement agencies to maintain a secure environment for patients, staff, and visitors.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Ramp Agent
Alliance Ground International
Chicago, Illinois
05.2024 - 09.2024
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Assisted passengers in finding their lost luggage at baggage claim areas.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Monitored weather conditions regularly in order to adjust operations accordingly when needed.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
- Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Maintained accurate records of all GSE used throughout shift.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Collected, sorted and checked baggage tags against flight lists.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Crew Member
CHAMPS
Norridge, Illinois
10.2023 - 03.2024
- Adhered to company policies regarding returns, exchanges, refunds, store credit transactions.
- Assisted with visual merchandising by setting up displays, stocking shelves, and organizing merchandise according to company guidelines.
- Greeted customers and answered questions about products.
- Educated customers on product features such as fit, quality, comfort level.
- Inspected returned shoes for defects before restocking them onto shelves or placing them into clearance bins.
- Maintained a clean and organized workspace at all times.
- Collaborated with team members in order to achieve common goals related to customer satisfaction ratings and sales targets.
- Provided customer service on the sales floor, including ringing up purchases, resolving customer issues, and responding to inquiries.
- Demonstrated knowledge of current fashion trends in order to provide style advice to customers.
- Stocked shoes in proper sizes and colors as per store standards.
- Participated in regular staff meetings to discuss upcoming promotions and strategies for increasing revenue.
- Followed all safety procedures when handling boxes of shoes and other merchandise items.
- Organized backroom storage areas to maximize space efficiency.
- Created attractive window displays featuring highlighted shoe styles.
- Handled cash register operations efficiently during peak business hours.
Security Officer
Lincoln Security Cameras
Chicago, Illinois
02.2023 - 07.2023
- Investigated all reported incidents of theft or vandalism on premises.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Enforced airport rules, policies, and regulations related to passenger screening procedures.
- Maintained detailed logs of all activities conducted throughout the shift.
- Conducted security checks of passengers and their baggage, ensuring compliance with TSA regulations.
- Provided assistance to travelers during check-in, boarding, and disembarkation processes.
- Patrolled terminal buildings and other areas to ensure the safety of travelers and staff.
- Trained new hires on security protocols, equipment use, and emergency response procedures.
- Guarded restricted areas to prevent unauthorized entry.
Security Officer/ Supervisor
Northwestern Memorial Hospital
Chicago, IL
06.2019 - 10.2022
- Facilitated training and development of team leads to enhance leadership capabilities.
- Managed crisis intervention protocols in emergency department for patients with mental illness.
- Facilitated patient transportation to various locations, ensuring timely arrivals.
- Facilitated visitor access by providing escorts throughout the facility.
- Oversaw surveillance camera operations and addressed suspicious activities promptly.
- Managed communication systems to ensure seamless coordination among officers throughout the facility.
- Oversaw meticulous logging of all security-related activities.
- Monitored alarms and executed thorough investigations as necessary.
- Managed crowd control strategies during large-scale events at the facility.
- Implemented security regulations and directed non-compliant individuals to designated processing areas.
- Recorded and categorized all security incidents in incident report forms.
- Facilitated conflict resolution between patients and visitors to enhance communication and understanding.
- Responded swiftly to alarms, assessing situations to determine appropriate action needed.
- Assisted in maintaining accurate inventories of security equipment and supplies for operations.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing the company.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Conducted thorough investigations into security breaches and incidents in the hospital.
- Collaborated with emergency response teams to facilitate effective crisis management procedures.
Security Officer
Securitas
Chicago, IL
05.2018 - 11.2019
- Worked a multiple Northern Trust Banks
- Secure the area and walk hour hourly duties
- Performed routine patrols throughout the facility grounds or parking lots.
- Interacted courteously with staff members, visitors, and patients at all times.
- Enforced hospital regulations regarding visitors, personnel, and vehicles.
- Ensured compliance with local laws governing health care facilities' security operations.
- Responded to medical emergencies by providing first aid treatment when needed.
- Investigated reports of missing items or suspicious activities.
- Communicated with law enforcement officers when necessary.
- Inspected entrances, exits, and other areas for potential security risks.
Package Handler
United Postal Services
Franklin Park
07.2017 - 05.2018
- Loaded and unloaded 18 wheeler trucks
Hardlines Associate
Target
Broadview, IL
10.2016 - 05.2017
- Restocking items, reshop unwanted items, zone aisles
Education
Highschool Diploma - undefined
Proviso East High School
Maywood05.2016
Skills
- Cooking
- Laboring
- Using electronic devices
- Basic computer skills
- Polite
- Respectful
- Responsible
- Efficient and Flexible
- Multi-tasker
- Teamwork
- English
- Security
- Dependable/Reliable
- CCTV monitoring
- Incident reporting
- Emergency response
- Access control
- Conflict resolution
- Crowd control
- Safety inspections
- Regulatory compliance
- Surveillance operations
- Team training
- Customer service
- De-escalation techniques
- Patrol monitoring
- Verbal communication
- Attention to detail
- Problem solving
- Communication skills
- ER security
- Security training
- Integrity maintenance
- Security awareness
- Security equipment use
- Collaborate with law enforcement
- Defensive tactics
- Adaptable and flexible
- Security needs assessment
- Equipment monitoring
- Patrol operations
- Security procedures
- Goal setting
- Security camera monitoring
Timeline
Hospital Security Officer
Ascension St. Mary's Hospital
09.2024 - 04.2026
Ramp Agent
Alliance Ground International
05.2024 - 09.2024
Crew Member
CHAMPS
10.2023 - 03.2024
Security Officer
Lincoln Security Cameras
02.2023 - 07.2023
Security Officer/ Supervisor
Northwestern Memorial Hospital
06.2019 - 10.2022
Security Officer
Securitas
05.2018 - 11.2019
Package Handler
United Postal Services
07.2017 - 05.2018
Hardlines Associate
Target
10.2016 - 05.2017
Highschool Diploma - undefined
Proviso East High School