Kaitlyn Faught
Peoria
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Store Manager
Barnes And Noble College
04.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Assistant Store Manager
Walgreens
06.2014 - 03.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
No Degree - Business Management
University of Phoenix
Phoenix, AZ05.2025
High School Diploma -
Woodruff High School
Peoria, IL05.2009
Skills
- Multitasking and Organization
- Customer Service Management
- Training and mentoring
- Shift Scheduling
- Recruiting and Hiring
- Supply Ordering
- Payroll Management
Timeline
Store Manager
Barnes And Noble College
04.2023 - Current
Assistant Store Manager
Walgreens
06.2014 - 03.2023
No Degree - Business Management
University of Phoenix
High School Diploma -
Woodruff High School
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