Kaitlyn Callear
Metamora
Summary
Dynamic Licensed Massage Therapist with a proven track record at Well Kneaded Massage Therapy, specializing in deep tissue and stress relief techniques. Adept at cultivating a serene environment while ensuring client satisfaction through exceptional service and active listening. Committed to enhancing wellness and adapting to diverse client needs in a fast-paced setting.
Overview
4
4
years of professional experience
Work History
Licensed Massage Therapist
Well Kneaded Massage Therapy
12.2020 - 12.2022
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Patient Access Representative
OSF Saint Francis Medical Center
02.2019 - 02.2020
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
Associate of Applied Science - Respiratory Therapy
Illinois Central College
East Peoria, IL01-2028
License - Massage Therapy
Midwest Technical Institute
IL07-2020
Skills
- Reflexology techniques
- Stress relief massage
- Myofascial release
- Deep tissue massage
Timeline
Licensed Massage Therapist
Well Kneaded Massage Therapy
12.2020 - 12.2022
Patient Access Representative
OSF Saint Francis Medical Center
02.2019 - 02.2020
Associate of Applied Science - Respiratory Therapy
Illinois Central College
License - Massage Therapy
Midwest Technical Institute
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