Kaitlyn Apaez Rodriguez
North Chicago
Summary
Dependable first-year college student at the University of Illinois Urbana-Champaign with experience in childcare, pet care, and community volunteering. Bilingual in English and Spanish, with strong communication, organization, and interpersonal skills. Committed to creating supportive environments for children and families.
Overview
2
2
years of professional experience
1
1
Certification
Work History
FOH Shift Lead
Billy Bricks
Highwood, IL
07.2023 - 08.2025
- Supervised daily operations to ensure smooth workflow and adherence to safety protocols.
- Trained and mentored new team members on operational procedures and customer service standards.
- Streamlined communication between front-of-house and back-of-house teams for enhanced service delivery.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
High School Diploma -
Highland Park High School
Highland Park, IL05.2025
Bachelor of Science - Human Development And Family Studies
University of Illinois Urbana-Champaign
Champaign, IL05-2029
Skills
- Patience and tolerance
- Cultural sensitivity
- Child development
- Problem-solving
- Time management
- Attention to detail
- Clear communication
- Planning and scheduling
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Avid Reader
- Volunteering
- Volunteer Travel
- Interior Design
Timeline
FOH Shift Lead
Billy Bricks
07.2023 - 08.2025
High School Diploma -
Highland Park High School
Bachelor of Science - Human Development And Family Studies
University of Illinois Urbana-Champaign