Kaitlyn Rae Aehlert
Streamwood
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
6
6
years of professional experience
Work History
Tanning Consultant
L.A. Tan
08.2023 - Current
- Educated clients on health and safety of tanning facilities and procedures.
- Exceeded monthly tanning product and membership sale quotas.
- Informed and demonstrated how to use tanning equipment to new clients.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
Ski And Snowboard Rental Attendant
Villa Olivia Winter Sports
12.2025 - Current
- Collect ID's from customers renting equipment for skiing and snowboarding.
- Distribute correct boot sizes to customers.
- Adjust skis and snowboards to customers height and weight.
Seasonal Concessions Worker
Schaumburg Boomers
05.2024 - Current
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Used cash register to tender change and process cash and credit card payments.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Prepped food items for later use to save staff time during busy hours.
Customer Service Desk Cashier
Amber Lafata State Farm Insurance Agent
12.2024 - 03.2025
- Answered customer service phone calls.
- Took payments for bills over the phone and in person.
- Emailed, printed, and distributed insurance policy cards, as well as documents to clients.
- Used Microsoft Word, Excel, and Outlook.
Hostess/Cashier
Morettis Ristorante & Pizzeria
01.2020 - 02.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Associate of Arts -
Elgin Community College
Elgin, IL12.2023
High School Diploma - undefined
Streamwood High School
Streamwood, IL05.2020
Skills
- Phone etiquette
- Point-of-sale system
- POS system operation
- Sales proficiency
- Office organization
- Business opening and closing procedures
- Payment processing
- Computer literacy
- Cash and credit card transactions
- Proficient in Microsoft Office
- Social Media skills
Timeline
Ski And Snowboard Rental Attendant
Villa Olivia Winter Sports
12.2025 - Current
Customer Service Desk Cashier
Amber Lafata State Farm Insurance Agent
12.2024 - 03.2025
Seasonal Concessions Worker
Schaumburg Boomers
05.2024 - Current
Tanning Consultant
L.A. Tan
08.2023 - Current
Hostess/Cashier
Morettis Ristorante & Pizzeria
01.2020 - 02.2022
High School Diploma - undefined
Streamwood High School
Associate of Arts -
Elgin Community College