Kailey Dyer
McHenry
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Experienced in exceptional childcare and providing a positive and empathetic learning experience for students. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
UW-Milwaukee Children's Learning Center
10.2023 - Current
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Established daily routines to provide structure and predictability for children under care.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Golf Pro Shop Assistant
The Club At Wynstone
06.2023 - 09.2024
- Handled member inquiries professionally, resolving issues promptly to maintain high satisfaction levels among clientele.
- Collaborated with fellow staff members to ensure seamless communication between departments for smooth daily operations.
- Maintained a clean, organized, and visually appealing pro shop environment for an enjoyable shopping experience.
- Coordinated golf tournament operations, resulting in successful events and positive participant feedback.
- Processed sales transactions efficiently, maintaining accurate records of all financial activities within the pro shop.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Associate
Kohls Department Store
08.2020 - 08.2021
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
No Degree - Communication Sciences And Disorders
University of Wisconsin, Milwaukee
Milwaukee, WI05-2025
Skills
- Verbal, non-verbal, and written communication skills
- Reliability
- Team building
- Behavior redirection
- Empathetic listening
- Certified in CPR/AED
- Problem-solving abilities
- Multitasking abilities
- Patient confidentiality
- Conflict Resolution
- Professionalism
- Time management abilities
- Childcare experience
Certification
- Adult and child CPR/AED certification – American Red Cross.
Timeline
Caregiver
UW-Milwaukee Children's Learning Center
10.2023 - Current
Golf Pro Shop Assistant
The Club At Wynstone
06.2023 - 09.2024
Sales Associate
Kohls Department Store
08.2020 - 08.2021
No Degree - Communication Sciences And Disorders
University of Wisconsin, Milwaukee
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