Summary
Overview
Work History
Education
Skills
Timeline
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Kailee Edwards

Geneseo,IL

Summary

Developed strong logistical and time-management skills in high-paced transportation environment. Demonstrated ability to navigate complex routes and ensure timely deliveries, while maintaining vehicle safety. Seeking to transition these skills into new field to contribute effectively and grow professionally.

Overview

3
3
years of professional experience

Work History

Semi Truck Driver

Upstate Trucing
06.2024 - Current
  • Improved on-time deliveries by efficiently planning and executing optimal driving routes.
  • Assisted in training new drivers on company procedures and industry best practices, contributing to a skilled workforce.
  • Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.
  • Increased fuel efficiency by implementing eco-friendly driving techniques such as coasting, proper gear usage, and minimizing idling time.
  • Maintained compliance with federal regulations by accurately logging hours of service, rest breaks, and mileage in electronic logbooks.
  • Assisted in reducing accidents on the road through defensive driving practices and adherence to traffic rules.
  • Prevented cargo damage during transit by securely fastening loads using straps, chains, or other appropriate equipment.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Semi Truck Driver

Swift Transportation
01.2024 - 06.2024
  • Improved on-time deliveries by efficiently planning and executing optimal driving routes.
  • Assisted in training new drivers on company procedures and industry best practices, contributing to a skilled workforce.
  • Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.
  • Maintained compliance with federal regulations by accurately logging hours of service, rest breaks, and mileage in electronic logbooks.
  • Communicated effectively with customers upon arrival at delivery sites, ensuring smooth handover of shipments while adhering to company protocols.
  • Assisted in reducing accidents on the road through defensive driving practices and adherence to traffic rules.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

Veterinary Receptionist

Vetco Total Care
05.2023 - 01.2024
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
  • Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
  • Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
  • Entered data from pet records and office visits into computer system.
  • Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered phone calls and messages for 2-physician veterinary medical facility, scheduling appointments, and handling patient inquiries.

Medical Receptionist

United Regional Physician Group
05.2022 - 10.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.

Education

Associate of Science - Animal Science

Penn Foster College
Scottsdale, AZ
05-2027

Skills

  • Strong work ethic
  • Self-motivation and discipline
  • Safe driving practices
  • Clean MVR
  • Class A commercial Driver's license
  • Understanding of traffic laws
  • Proactive safety measures
  • Defensive driving techniques
  • Flexible schedule availability
  • Adaptability to change
  • Dependable and reliable

Timeline

Semi Truck Driver

Upstate Trucing
06.2024 - Current

Semi Truck Driver

Swift Transportation
01.2024 - 06.2024

Veterinary Receptionist

Vetco Total Care
05.2023 - 01.2024

Medical Receptionist

United Regional Physician Group
05.2022 - 10.2022

Associate of Science - Animal Science

Penn Foster College

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Kailee Edwards