My goal is To obtain a challenging position in which I could utilize my skills and experience to become a valuable asset to the company, with the opportunity for growth and advancement to propel me into my next chapter within my young adult life.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
11.2024 - Current
Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
Developed strong client relationships through effective communication skills and empathetic listening during consultations.
Maintained clean and sanitary workspace.
Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
Marketing Sales
Hilton Grand Vacations
10.2024 - 11.2024
Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Selling time shares for Hilton grand vacations.
Retail Manager
Dejour Apparel
02.2022 - 10.2024
As a Retail Manager, I am responsible for the overall management and operation of the store
My primary duties include online orders being prepared & shipped, managing inventory, store upkeep, overseeing sales, and ensuring excellent customer service
I am tasked with meeting sales targets, controlling costs, and ensuring the store operates at maximum efficiency
Sales Associates
Nordstrom Rack
11.2021 - 01.2022
As a Sales Associate at Nordstrom Rack, it was my responsibility for delivering a high level of customer service and contributing to the overall sales performance of the store
My role was to create a positive shopping experience for customers by providing helpful, informed, and personalized assistance In whatever section of the department store I worked in
Cashier Associate
Ulta Beauty
02.2021 - 04.2021
As a cashier associate my responsibilities was to Provide exceptional customer service by addressing customer questions, concerns, and needs promptly & to offer assistance with finding products or recommending additional items to enhance the customer’s shopping experience, Accurately and efficiently process customer transactions, including cash, credit card, gift card, and loyalty program payments
Handle returns, exchanges, and refunds according to store policies, ensuring a smooth and hassle-free experience for customers
As well as Encourage customers to sign up for loyalty programs and inform them about current deals and rewards they can take advantage of
Retail Associate
Target
11.2020 - 02.2021
As a retail associate in the Women's department at target, my responsibilities were to answer customer questions about products, promotions, and store policies, assist with fitting room operations, ensuring customers have the right sizes and styles, and managing the flow of items in and out of fitting rooms
Maintaining the visual standards of the Women’s Department by organizing and replenishing displays, racks, and shelves Ensure that products are neatly displayed, properly tagged, and priced accurately
Assist with setting up promotional displays and seasonal merchandise to highlight current trends and sales
Monitor inventory levels and restock items as needed, communicating with the stockroom to ensure product availability
Education
ESTHETICS
Dudley Beauty College
Chicago, IL
06.2023
High school diploma - undefined
Thornridge High school
06.2018
High school diploma - undefined
Rich South Highschool
Richton Park, IL
05.2017
Skills
Computer Literacy/ Data analysis/ Project management
Verbal / Writer Communication / Listening
Great Interpersonal Skills/ Emotional Intelligence