Kadija Redman
Bolingbrook
Summary
With 20+ years of management. I specialize in maintaining company standards and cleanliness of establishments. Control of food cost, labor, and employee turnover. Training of employees and managers. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Operations Manager
Chicagoland Luxe Rentals
Franklin Park
06.2021 - Current
- Managed daily operations for luxury rental properties in the Chicagoland area.
- Supervised staff to ensure compliance with company policies and procedures.
- Facilitated communication between clients and vendors to resolve issues.
- Managed scheduling, training and inventory control.
General Manager
Bakers Square Restaurant & Bakery
Alsip
11.2016 - 06.2021
- Directed daily operations to enhance team performance and customer satisfaction.
- Managed staff scheduling and resource allocation for optimal workflow efficiency.
- Implemented training programs to improve employee skills and service quality.
Assistant General Manager
Portillo's Hotdogs
Oak Lawn
10.2011 - 11.2016
- Assisted in managing daily restaurant operations and staff scheduling.
- Trained new employees on service standards and company policies.
- Coordinated inventory management and supply ordering processes.
Education
Associate of Applied Science - Hotel, Motel, And Restaurant Management
Triton College
River Grove, IL 08.2002 - 06.2005
Skills
- Operational Strategy
- Inventory Control
- Vendor Management
- Scheduling and Forecasting
- Compliance Management
- Training
- Budgeting
- Staff Development
Certification
- Food Safety Management Certification (FSMC)
- TIPS Certification
Timeline
Operations Manager
Chicagoland Luxe Rentals
06.2021 - Current
General Manager
Bakers Square Restaurant & Bakery
11.2016 - 06.2021
Assistant General Manager
Portillo's Hotdogs
10.2011 - 11.2016
Associate of Applied Science - Hotel, Motel, And Restaurant Management
Triton College
08.2002 - 06.2005